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Forgot original account details
Posted: Fri Apr 19, 2024 10:37 am
by terty
Hi, I've not played in around a year and a half due to various reasons, moving house, PC issues, etc., and now i can't remember what account details i used.
I can remember a number of my character's names which might help associate my account to me, but won't post them on here, only in private messaging to a member of staff.
Would love some help if possible, ideally don't want to start from scratch.
Re: Forgot original account details
Posted: Fri Apr 19, 2024 11:14 am
by Hazmy
Hi Terty,
Character names are unfortunately not enough for us to assist in recovering lost accounts - it is vital for you to try to remember the E-mail that your old account used.
From there you can also initiate the Password Recovery process through the website.
Re: Forgot original account details
Posted: Fri Apr 19, 2024 11:46 am
by Frankie
terty wrote: ↑Fri Apr 19, 2024 10:37 am
Hi, I've not played in around a year and a half due to various reasons, moving house, PC issues, etc., and now i can't remember what account details i used.
I can remember a number of my character's names which might help associate my account to me, but won't post them on here, only in private messaging to a member of staff.
Would love some help if possible, ideally don't want to start from scratch.
Have you tried to check your browser's saved passwords?
Re: Forgot original account details
Posted: Fri Apr 19, 2024 1:45 pm
by wargrimnir