Server status: Up or Down?

[Koldfheinghur]

i just now installed/downloaded the game.. within one to two minutes I get disconnected or trouble logging in. Is this a normal thing with North American players?

[Neil]

Just today, there are some problems. Normaly everthing is perfect.

[Niblit]

8+ hours and no fix. Plz fix the server.

[Oldneko]

so, i wish some extends of X2 week...

[Dephyant]

Also getting authentication failed since last night, and have a friend that it began happening to two days ago both North America.

[Pinetheis]

So I tried a VPN like many have suggested, Still having all the exact same issues regardless of what country I browse from. Would suggest you guys get your hosting service on the phone and kindly ask them to remove head from arse.

[Pinetheis]

use a vpn with United Kingdom ip works fine

Just tried this, did nothing.

[OverkillEngine]

I tried a couple free VPN programs, first one that worked for me was Avira Phantom VPN connected to the UK. VPN I tried prior to that did jack squat.

Was able to stay online several hours no issues once I tried that. I'm guessing there is some sort of DNS/misc issue along the normal network paths to US players.

[Dephyant]

A few minutes ago I was able to login, I stayed connected for a few minutes then logged out to test it again.

I received the "Authentication Failed" error the first time. Second attempt had the "Logging in" message for around a minute then was kicked to server select. After selecting the server I received the login timeout message. I kept selecting the server a couple times and was able to get online.

After each successful connection is when I receive the Authentication Failed message when I try to connect the next time. Here is the log section from that part.

Spoiler:

[2019/03/07 07:24:17] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2019/03/07 07:24:17] Attempting authentication using session token
[2019/03/07 07:24:17] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2019/03/07 07:24:17] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2019/03/07 07:24:17] Active Sockets: Host [0] Client [1]
[2019/03/07 07:24:18] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2019/03/07 07:24:18] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2019/03/07 07:24:33] Active Sockets: Host [0] Client [1]
[2019/03/07 07:24:42] MythLogin::LoginClient::ReportTimeout: Reporting timeout condition for expected reply type: 6
[2019/03/07 07:24:42] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2019/03/07 07:24:42] MythLogin::LoginClient::HandleAuthSessionTokenReply: Failed to authenticate session. Result: 9
[2019/03/07 07:24:42] œš§: Failed authentication with session token. Result: 4904840
[2019/03/07 07:24:49] Active Sockets: Host [0] Client [1]

And here is the log from the next try where I'm kicked to the server selection and am able to connect after a try or two.

Spoiler:

[2019/03/07 07:25:14] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2019/03/07 07:25:14] Attempting authentication using session token
[2019/03/07 07:25:14] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2019/03/07 07:25:14] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2019/03/07 07:25:14] Active Sockets: Host [0] Client [1]
[2019/03/07 07:25:15] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2019/03/07 07:25:15] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2019/03/07 07:25:17] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2019/03/07 07:25:17] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server
[2019/03/07 07:25:17] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server
[2019/03/07 07:25:18] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server
[2019/03/07 07:25:18] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server
[2019/03/07 07:25:18] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server
[2019/03/07 07:25:18] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server
[2019/03/07 07:25:18] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server
[2019/03/07 07:25:18] MythLogin::LoginClient::ConnectionClosed: Connection to server closed.
[2019/03/07 07:25:18] MythLogin::LoginClient::Teardown: Exhausted all servers in cycle.
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:18] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10022
[2019/03/07 07:25:39] LoginInterface::DoEventNotify: Sending event type [10] to loginserver
[2019/03/07 07:25:39] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2019/03/07 07:25:39] Active Sockets: Host [0] Client [1]
[2019/03/07 07:25:41] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2019/03/07 07:25:41] MythLogin::LoginClient::Authenticate: Attempting authentication with session token

I can connect consistently through the server select but after a random amount of time the game crashes with "Authentication Failed"

Spoiler:

[2019/03/07 07:34:13] LoginInterface::DoEventNotify: Sending event type [10] to loginserver
[2019/03/07 07:34:13] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2019/03/07 07:34:13] Active Sockets: Host [0] Client [1]
[2019/03/07 07:34:15] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2019/03/07 07:34:15] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2019/03/07 07:34:29] Active Sockets: Host [0] Client [1]
[2019/03/07 07:34:36] LoginInterface::DoEventNotify: Sending event type [10] to loginserver
[2019/03/07 07:34:36] MythLogin::LoginClient::SendEventNotification: Attempted to send an event notification while in invalid state. State: 7
[2019/03/07 07:34:39] MythLogin::LoginClient::ReportTimeout: Reporting timeout condition for expected reply type: 6
[2019/03/07 07:34:39] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2019/03/07 07:34:39] MythLogin::LoginClient::HandleAuthSessionTokenReply: Failed to authenticate session. Result: 9
[2019/03/07 07:34:39] œš§: Failed authentication with session token. Result: 4904840
[2019/03/07 07:34:45] Active Sockets: Host [0] Client [1]
[2019/03/07 07:35:01] Active Sockets: Host [0] Client [1]
[2019/03/07 07:35:57] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2019/03/07 07:35:57] Attempting authentication using session token
[2019/03/07 07:35:57] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2019/03/07 07:35:57] MythLogin::LoginClient::Connect: Attempting connection to 46.105.54.77:8048
[2019/03/07 07:35:57] Active Sockets: Host [0] Client [1]
[2019/03/07 07:35:59] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2019/03/07 07:35:59] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2019/03/07 07:36:13] Active Sockets: Host [0] Client [1]
[2019/03/07 07:36:23] MythLogin::LoginClient::ReportTimeout: Reporting timeout condition for expected reply type: 6
[2019/03/07 07:36:23] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2019/03/07 07:36:23] MythLogin::LoginClient::HandleAuthSessionTokenReply: Failed to authenticate session. Result: 9
[2019/03/07 07:36:23] œš§: Failed authentication with session token. Result: 4904840
[2019/03/07 07:36:29] Active Sockets: Host [0] Client [1]

[oaliaen]

Server offline or what ?