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Yaliskah
Former Staff
Posts: 1974

Account activation.

Post#1 » Wed Jul 25, 2018 5:46 am

EDIT 26.07.2018 : MAIL SERVER SEEMS TO BE BACK TO NORMAL.

For new accounts before contacting us :
-Check your mailbox (even spam)
-gmail / hotmail adresses seems to still have some issues (check spam, trash, everywhere), try another mail adress if possible. Else, contact us on discord.

For manually activated accounts :
- You may experience a "NOT ACTIVATED ACCOUNT" on the launcher. You can post on the forum. We will have to reactivate your account a second time.

For password change/recovery :
- It should work now, but i need feedbacks about it to confirm.

For (re-)activation issues post here : viewtopic.php?f=4&t=27547&p=311748#p311748

- - - - - - - - - - - - - -
Spoiler:
[We are experiencing some issues with mailserver since few days, and things should be back to normal in the next days (i hope).
We will announce when things will be stabilized.]

During this period we are manually activating pending accounts.

All accounts created from 21st to 25th july 5.00GMT have been manually activated.

If your isn't, please ask a friend to post your account name here : viewtopic.php?f=4&t=27547&p=311748#p311748

or contact me on discord : Yaliskah#3232

PS : !!!! DO NOT TRY TO MODIFY YOUR PASSWORD FOR SOME DAYS !!!

SEEMS MANUALLY ACTIVATED ACCOUNT ARE DESACTIVAED (for launcher only) WHEN YOU RECEIVE -FINALLY- THE ACTIVATION MAIL : They will have to be RE-activated manually.

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EmeraldPrince1321
Posts: 1

Re: Account activation.

Post#2 » Thu Jul 26, 2018 3:13 pm

I'm still getting a "your account is not activated" message from the launcher.

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Faewulf
Posts: 3

Re: Account activation.

Post#3 » Fri Jul 27, 2018 6:36 pm

I am also getting "Your account is not active" within the launcher. I waited a bit to see if maybe it was just server maintenance but no dice.

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