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Accounts create/update unavailable
Posted: Tue Sep 18, 2018 9:32 pm
by DaScoub
Hi,
We're moving our web servers. During one day or two (starting now), account creation/update won't be available (even if you receive your validation emails...).
I'll post a reply when it'll be back.
BR
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 8:58 am
by MaxHayman
Korhadreth wrote: ↑Wed Sep 19, 2018 8:04 am
So the game is offline for a day or two?
No just account creation. You can still play if you already have an account.
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 11:41 am
by Spnuken
Hey, I made an account about an hour or so ago, and as you can see my forum account was created successfully. I'm unable to login to the game, though, since I assume there was no game account created. Will I have to create a new account when the move is done, or will I be able to use this account?
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 12:29 pm
by Jinderius
Im having the same problem but created account 30 mins before announcement.
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 6:16 pm
by MaxHayman
Once the system is back up, you will be able to change your password on the forums which will activate the account in the game server.
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 8:21 pm
by Skullgrin
Hiya, been having an issue with my launcher ever since you started the migration to a new server, which I have detailed here -
viewtopic.php?f=4&t=28435 . Is this a related issue? If not, do you have any advice on what can be done to remedy it?
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 10:04 pm
by Evileria
account creation is up or no? i have created my account 30min 1h left and it say me invalid username/password ...
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 10:27 pm
by Kretschmer
Same issue as Skullgrin. Time when it happened (and still last) sugest it could be related.
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 10:42 pm
by MaxHayman
Things should be up again. Please try changing your password. If it still doesn't work please post back here.
Re: Accounts create/update unavailable
Posted: Wed Sep 19, 2018 11:47 pm
by zater
I made my account and tried getting in around an hour ago and the launcher told me that my account wasnt active. I Tried changing the password on my account but it gives me the same result