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Twitch Drops event is over!

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GamesBond
Communications
Posts: 349

Twitch Drops event is over!

Post#1 » Mon Sep 07, 2020 11:36 am

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Twitch Drops event is now over!

Thank you all for participating and making the community work together in an unprecedented way.

Please share with us your feedback & suggestions right over here.

Your opinion is well appreciated, as this event directly targets you and the streamers and your input will be taken into consideration upon preparing the next Drops event.

Also, please claim your rewards and deliver them to your desired characters before they expire. You can check the expiry date and claim rewards here.
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MisterViktor
Posts: 22

Re: Twitch Drops event is over!

Post#2 » Wed Sep 16, 2020 3:07 pm

Did not manage to claime the awards in time, everything that fell Expired! Thank you, I really liked it!

Disael
Posts: 12

Re: Twitch Drops event is over!

Post#3 » Wed Sep 16, 2020 3:39 pm

Just checked. Happened to me too. 4 rewards that i yet wanted to distribute are now gone.
Was the expiration date announced at any time? I guess i missed that info

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Rexdale
Posts: 5

Re: Twitch Drops event is over!

Post#4 » Thu Sep 17, 2020 10:52 pm

It seems my rewards have expired, did i miss out then?
That's disappointing.

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GamesBond
Communications
Posts: 349

Re: Twitch Drops event is over!

Post#5 » Fri Sep 18, 2020 10:39 am

Rexdale wrote:
Thu Sep 17, 2020 10:52 pm
It seems my rewards have expired
MisterViktor wrote:
Wed Sep 16, 2020 3:07 pm
Did not manage to claime the awards in time
Disael wrote:
Wed Sep 16, 2020 3:39 pm
Was the expiration date announced at any time? I guess i missed that info
Sad to hear it happened to you guys. The deadline to claim rewards was announced several times on the forums, discord and the client you use to login and play the game. This thread you're replying to was on the client for days, and I didn't write lots of stuff in order to make sure everyone sees the content well.
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Rexdale
Posts: 5

Re: Twitch Drops event is over!

Post#6 » Mon Sep 21, 2020 2:28 pm

GamesBond wrote:
Fri Sep 18, 2020 10:39 am
This thread you're replying to was on the client for days, and I didn't write lots of stuff in order to make sure everyone sees the content well.
GamesBond wrote:
Mon Sep 07, 2020 11:36 am
You can check the expiry date and claim rewards here.
This was the thread and information that I followed once the event had ended.
The link provided would navigated to the rewards claim page, no expiry date was presented here.

I felt, believed, assumed?... I had more time to claim these rewards. I had the impression that these would expire just before the next twitch drop event. Allowing a few weeks to a month.
However, I did miss the first event and I think the whole process was a little unclear to me.

As feedback, for added clarity can the rewards claim page be updated to display an expiry date for the items?

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wargrimnir
Head Game Master
Posts: 6824
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Re: Twitch Drops event is over!

Post#7 » Mon Sep 21, 2020 9:27 pm

Rexdale wrote:
Mon Sep 21, 2020 2:28 pm
GamesBond wrote:
Fri Sep 18, 2020 10:39 am
This thread you're replying to was on the client for days, and I didn't write lots of stuff in order to make sure everyone sees the content well.
GamesBond wrote:
Mon Sep 07, 2020 11:36 am
You can check the expiry date and claim rewards here.
This was the thread and information that I followed once the event had ended.
The link provided would navigated to the rewards claim page, no expiry date was presented here.

I felt, believed, assumed?... I had more time to claim these rewards. I had the impression that these would expire just before the next twitch drop event. Allowing a few weeks to a month.
However, I did miss the first event and I think the whole process was a little unclear to me.

As feedback, for added clarity can the rewards claim page be updated to display an expiry date for the items?
It was already there in plain sight, and was brought up multiple times in very visible places. I'm not sure how much more clarity we really need to add.
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