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cannot login : connection to server closed

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Blackstar
Posts: 9

cannot login : connection to server closed

Post#1 » Fri May 06, 2016 10:50 am

Hi,
After my last clean logout today I'm not able to get to the character selection screen anymore. The game client seems to successfuly connect to the server, but then the client closes
just before the character selection screen without any errors displayed.
Here is what I have in my login logs:
Spoiler:
[2016/05/06 12:33:31] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2016/05/06 12:33:31] Attempting authentication using session token
[2016/05/06 12:33:31] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2016/05/06 12:33:31] MythLogin::LoginClient::Connect: Attempting connection to 178.32.58.46:8048
[2016/05/06 12:33:31] Active Sockets: Host [0] Client [1]
[2016/05/06 12:33:32] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2016/05/06 12:33:32] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2016/05/06 12:33:32] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2016/05/06 12:33:32] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server
[2016/05/06 12:33:32] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server
[2016/05/06 12:33:32] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server
[2016/05/06 12:33:32] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server
[2016/05/06 12:33:32] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server
[2016/05/06 12:33:32] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server
[2016/05/06 12:33:32] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server
[2016/05/06 12:33:32] MythLogin::LoginClient::ConnectionClosed: Connection to server closed.
[2016/05/06 12:33:32] MythLogin::LoginClient::Teardown: Exhausted all servers in cycle.
[2016/05/06 12:33:32] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10038. Treating socket as closed.
This last line repeat a lot of time
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Daknallbomb
Game Artist
Posts: 1781

Re: cannot login : connection to server closed

Post#2 » Fri May 06, 2016 2:31 pm

same here ....
Tinkabell 40/41 Magus Whaagit 40/41 SH Whaagot 40/54 BO Daknallfrosch 40/72shammy

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Elven
Former Staff
Posts: 5161

Re: cannot login : connection to server closed

Post#3 » Fri May 06, 2016 3:11 pm

Have you tried restarting your router to refresh your IP? Make a mental note that the IP does change when you do this.

Blackstar
Posts: 9

Re: cannot login : connection to server closed

Post#4 » Fri May 06, 2016 3:29 pm

I tried to reboot my router but no improvements. For testing puposes I've ask some friends to try login with my credentials. They experienced the same issue.

User avatar
Elven
Former Staff
Posts: 5161

Re: cannot login : connection to server closed

Post#5 » Fri May 06, 2016 3:37 pm

Have you tried changing your password, as to force check your account on game server?

Blackstar
Posts: 9

Re: cannot login : connection to server closed

Post#6 » Fri May 06, 2016 3:54 pm

Thanks for your answers Elven,

As suggested, I tried to modify my password. By doing so I seem to run into an odd issue: the password is being updated on the forum but does not seem to be valid for login into the game (invalid username/password). However, my _old_ password still lets me authenticate into the game (while not working anymore on the forum), but then I run into the same client closure issue.

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Elven
Former Staff
Posts: 5161

Re: cannot login : connection to server closed

Post#7 » Fri May 06, 2016 4:12 pm

Perhaps for some reason data.myp has invalidated itself. Could try replacing your data.myp with this version. Try using your old password to log in and see if it connects to the server.

Blackstar
Posts: 9

Re: cannot login : connection to server closed

Post#8 » Fri May 06, 2016 4:30 pm

I've downloaded your version of data.myp, used it to replace mine in the game folder, then restart the launcher. I can connect using my old password but unfortunately run into the same issue :/.

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chaoscode
Posts: 202

Re: cannot login : connection to server closed

Post#9 » Fri May 06, 2016 6:00 pm

It's being blocked by something on your computer.

Glougloustyle
Posts: 3

Re: cannot login : connection to server closed

Post#10 » Fri May 06, 2016 6:29 pm

Hi,
Blackstar is a friend, I tried to connect with his account and it does not work ,or even on another PC.
In addition, it manages to connect with the account of his girlfriend on his PC.
This is clearly a malfunction related to their account no their PC.

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