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90% disconnect chance when zoning

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akenatoth
Posts: 46

90% disconnect chance when zoning

Post#1 » Sat Feb 17, 2018 6:51 pm

It's been like a week now that when zoning (scenarios, porting to IC, flying somewhere) I go back to server selection screen and have to try a few times, everytime, to get back in.
I tried with my VPN connected to Germany, US or other countries, I tried without my VPN, I tried restarting the router many time to see if it's my problem. It makes no difference.

My network is fine, everything else works fine other games work fine.

Is anyone else having this problem?

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Tesq
Posts: 5704

Re: 90% disconnect chance when zoning

Post#2 » Sat Feb 17, 2018 6:56 pm

-try download "tcp optimizer", on advanced setting there is a voice called "tcp time wait delay"
in right down corner which is set most likely to 10 sec; try set it 30 sec.

- or try clear the UI from add ons and try zone around (do a new ui profile)

-some quest may also be bug??? try also a quest log clear who know....

if problem persist idk how help ya
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User avatar
akenatoth
Posts: 46

Re: 90% disconnect chance when zoning

Post#3 » Sun Feb 18, 2018 7:18 am

Tesq wrote:-try download "tcp optimizer", on advanced setting there is a voice called "tcp time wait delay"
in right down corner which is set most likely to 10 sec; try set it 30 sec.

- or try clear the UI from add ons and try zone around (do a new ui profile)

-some quest may also be bug??? try also a quest log clear who know....

if problem persist idk how help ya
I disabled every addon I use (which weren't many) and reduced my quest log to the minimum I could. I'm gonna try this for a while and see if it's better. I also created a new UI profile.
If this doesn't work I'll try with the more invasive solution of 3rd party SW.

Thanks for your help

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Hargrim
Developer
Posts: 2465

Re: 90% disconnect chance when zoning

Post#4 » Sun Feb 18, 2018 7:26 am

Try clearing all bags in inventory.
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Tesq
Posts: 5704

Re: 90% disconnect chance when zoning

Post#5 » Sun Feb 18, 2018 10:31 am

Hargrim wrote:Try clearing all bags in inventory.
Yes forgot to suggest this especially quest itiems bag it happened in past do have some lame stuff there.
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Acidic
Posts: 2047
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Re: 90% disconnect chance when zoning

Post#6 » Mon Feb 19, 2018 7:42 am

One good way to identify if it’s addons or not (even when disabled they register with the game) is to have a fresh install and try the game there. Will help identify if it’s the installation or game.

User avatar
akenatoth
Posts: 46

Re: 90% disconnect chance when zoning

Post#7 » Mon Feb 19, 2018 8:00 am

Reducing the number of quests in the book and the addon used helped. It didn't solve the problem but now it's down to tolerable level and I can get to play scenarios again. Thanks

Wuhh
Posts: 213

Re: 90% disconnect chance when zoning

Post#8 » Mon Feb 19, 2018 8:05 am

I had this problem on 2 of my toons. the ONLY way I managed to fix it and NEVER dc like this anymore was to leave the guild. It worked a treat, so much so that we created new guilds for those crashing, and eventually for all members.

I've advised a few people to try this in game and it has worked for them.

E2a - we did some testing with Natherul and he (at the time) wasn't able to define why it was happening, just that it was and our 'fix' was the only solution at hand at that time.
Clearing bags and bank vaults seemed not to have any real effect
Last edited by Wuhh on Mon Feb 19, 2018 8:07 am, edited 1 time in total.

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akenatoth
Posts: 46

Re: 90% disconnect chance when zoning

Post#9 » Mon Feb 19, 2018 8:07 am

Wuhh wrote:I had this problem on 2 of my toons. the ONLY way I managed to fix it and NEVER dc like this anymore was to leave the guild. It worked a treat, so much so that we created new guilds for those crashing, and eventually for all members.

I've advised a few people to try this in game and it has worked for them.
That should be a problem for everyone in the guild I guess, not just me.

Wuhh
Posts: 213

Re: 90% disconnect chance when zoning

Post#10 » Mon Feb 19, 2018 8:08 am

akenatoth wrote:
Wuhh wrote:I had this problem on 2 of my toons. the ONLY way I managed to fix it and NEVER dc like this anymore was to leave the guild. It worked a treat, so much so that we created new guilds for those crashing, and eventually for all members.

I've advised a few people to try this in game and it has worked for them.
That should be a problem for everyone in the guild I guess, not just me.

For us in Phalanx the problem wasn't across all people, only some were affected, but out fix worked for all affected

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