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Computer Restarting... Please help

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dackius
Posts: 13

Re: Computer Restarting... Please help

Post#11 » Fri Mar 06, 2020 8:30 pm

Did another round of tests on my hardware, and confirmed my clock speeds are in line with what my memory is supposed to be on the BIOS. Still no changes. I did some looking through my Error Logs, and 3 of crashes since my clean Windows Reboot errored and gave me a window notification that there was a problem with the program, and windows needed to shut it down. Subsequently as soon as I pushed the ok button those warnings, my computers still rebooted. I am going to post what I can of the window's event logs on these errors below.

Interestingly, I do not know if I mentioned this or not, but since doing a clean windows load, now when my system reboots from the game crash, it "fails to load properly" and causes a blue screen. I merely select to restart or shutdown the computer at this point to log into windows properly next time. Not sure if that helps anyone figure out the problem.

Here is what I can find on the Event log, please let me know if additional information can help:

Source
Warhammer Online: Age of Reckoning

Summary
Stopped working

Date
‎3/‎3/‎2020 8:54 PM

Status
Report sent

Description
Faulting Application Path: C:\Users\JereP\Desktop\Warhammer Online - Age of Reckoning\WAR-64.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: WAR-64.exe
Application Version: 1.4.8.573
Application Timestamp: 50bcb993
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.18362.657
Fault Module Timestamp: 832e7bce
Exception Code: c0000005
Exception Offset: 0003c5d4
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 9210
Additional Information 4: 92108a22bce9892666f426533f1f7f52

Extra information about the problem
Bucket ID: 1952bd4b37e3807f5498bec9d6dc661e (1484145851321050654)

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Source
Warhammer Online: Age of Reckoning

Summary
Stopped working

Date
‎3/‎4/‎2020 10:25 AM

Status
Report sent

Description
Faulting Application Path: C:\Users\JereP\Desktop\Warhammer Online - Age of Reckoning\WAR-64.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: WAR-64.exe
Application Version: 1.4.8.573
Application Timestamp: 50bcb993
Fault Module Name: WAR-64.exe
Fault Module Version: 1.4.8.573
Fault Module Timestamp: 50bcb993
Exception Code: c0000005
Exception Offset: 001e5b62
OS Version: 10.0.18363.2.0.0.768.101
Locale ID: 1033
Additional Information 1: 2beb
Additional Information 2: 2beba6fb4680d73a8c78ca7c24ccdb46
Additional Information 3: 6b5d
Additional Information 4: 6b5df3a630ebb24f1d602a720fab7a96

Extra information about the problem
Bucket ID: 5658a0334eedc9676f4bfc332f1257ec (2255173335192328172)

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
This last one, I have 4 or so others like it, but at different times, no change in details.

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dackius
Posts: 13

Re: Computer Restarting... Please help

Post#12 » Sat Mar 07, 2020 7:39 pm

I think this is fix for me... I downloaded the new Ryzen Adrenaline 2020 software, and it appears to have fixed much of the Ryzen issues with Directx 9 game capability… Played 2 hours in the T1 zone without a crash, so I assume it should work (or at least work well enough to enjoy). Hope this helps anyone else.

RedEclipse
Posts: 8

Re: Computer Restarting... Please help

Post#13 » Sun Mar 08, 2020 1:43 pm

Did you download the cpu or gpu version of the software? I'm curious if I can use that Adrenaline software with my Ryzen despite having an nvidia gpu.

Woetra
Posts: 1

Re: Computer Restarting... Please help

Post#14 » Sun Mar 08, 2020 1:55 pm

Unplug your VGA/HDMI from your GFX card, Open your PC case, physically remove your GFX card from the motherboard, blow on the motherboard connections to remove any dust, brush of any debris and dust from the card, then put it back in, making sure no wires or anything else are touching the card, and try again.

XOMOSAPIENS
Posts: 3

Re: Computer Restarting... Please help

Post#15 » Sun Mar 08, 2020 3:01 pm

Good afternoon, a similar problem, I play any games without problems. It is worth running returnofreckoning as after a while the computer reboots.
nvidio gtx 1050 ti AMD Ryzen 5 1600 win 10 64

Launching COM Server Applications with CLSID
Windows.SecurityCenter.SecurityAppBroker
and APPID
Not available
NT AUTHORITY user \ SYSTEM with a security ID (S-1-5-18) and a LocalHost address (using LRPC) running in application containers Not available with a security ID (Not available). This security permission can be changed using the service component administration tools.

dackius
Posts: 13

Re: Computer Restarting... Please help

Post#16 » Mon Mar 09, 2020 5:26 am

Ok, so here is the original link I followed to lead the semi-solution I have:
https://community.amd.com/thread/241023

I cannot say I have done everything on that thread as I ended up downloading the Adren2020 thing to try and update my CPU (but never found it recommending any upgrades)

I had great success for almost 24 hours having no crashes, but then today they returned. Many were only Crashes to Desktop (far better) but at least 1 was reboot, so I might want to look into it more.

I know this game is older and Directx 9 games cause problems for the GPU's arch I guess... I have opened the case and dusted repeatedly, but I will attempt to remove the card and give it a better dusting just in case.

User avatar
killuhmike
Posts: 6

Re: Computer Restarting... Please help

Post#17 » Mon Jul 13, 2020 4:00 am

i have the same exact computer as you and i have this issue as well. Such a shame...

User avatar
aena
Posts: 20

Re: Computer Restarting... Please help

Post#18 » Mon Jul 13, 2020 4:40 am

Instal the latest bios and forget this annoying issue 😉

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killuhmike
Posts: 6

Re: Computer Restarting... Please help

Post#19 » Thu Jul 30, 2020 5:13 am

aena wrote:
Mon Jul 13, 2020 4:40 am
Instal the latest bios and forget this annoying issue 😉
Do you have the same Inspiron computer as OP?

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