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Invalid Username/Password

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Hrafninn
Posts: 1

Invalid Username/Password

Post#1 » Wed Jun 23, 2021 6:05 pm

Hello,

When trying to Connect in Launcher I get Invalid Username/Password despite using the same credentials as I have here in the forum.
Read that the launcher is picky about characters, but I am using the same password given from forum and that does not have special characters and is 41 char long.

Any other tips/help you can give?

Regards,
Stefan

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Kaelang
Community Management
Posts: 1059

Re: Invalid Username/Password

Post#2 » Wed Jun 23, 2021 6:07 pm

The launcher uses different encryption than the website so you'll need to change your password to something the launcher accepts.

I'm not 100% sure - but I think the issue is your password being 41 characters long.
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wargrimnir
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Re: Invalid Username/Password

Post#3 » Wed Jun 23, 2021 8:11 pm

The launcher needs simple passwords 6-16 characters seems safe. If you would like additional security, we do encourage enabling 2FA.
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