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New Team of Players have some questions

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AndiHH
Posts: 2

New Team of Players have some questions

Post#1 » Tue Nov 30, 2021 12:38 am

Hello,
we are some pleople who like to join the game an play with you all together.
The problem is, that almost noone wants to use the installation way, because "disable all your security options", Discord Server needs to "veryfy your Telefon number ?", Torrent is a must have ?

What is the reason to do all these things, only to install a game an join your servers ?

1. rule normally is "never disable all your security options" to download or install something
2. normally noone needs your telefon number to verify anything, only to join a discord server

Why there is no normal Zip, Rar or whatever download availible ?
Why is it not possible to install and join a game, without making your PC absolutely unsafe ?

Thank your for your answers an greetings from Germany
Andi
by wargrimnir » Tue Nov 30, 2021 1:06 am
AndiHH wrote: Tue Nov 30, 2021 12:38 am Hello,
we are some pleople who like to join the game an play with you all together.
The problem is, that almost noone wants to use the installation way, because "disable all your security options", Discord Server needs to "veryfy your Telefon number ?", Torrent is a must have ?

What is the reason to do all these things, only to install a game an join your servers ?

1. rule normally is "never disable all your security options" to download or install something
2. normally noone needs your telefon number to verify anything, only to join a discord server

Why there is no normal Zip, Rar or whatever download availible ?
Why is it not possible to install and join a game, without making your PC absolutely unsafe ?

Thank your for your answers an greetings from Germany
Andi


Pulled right from the install instructions
Why disable my anti-virus?
Unfortunately, this step is still required despite our version of the game existing on thousands of computers with no issues for nearly a decade. There are a few anti-virus programs out there who will block and modify a few of the files we use to make the launcher interact with the client.

The reason we are flagged for this is due to how the launcher interacts with the client in memory using an injection method that from a heuristic perspective is considered virus-like. We have submitted the launcher to several whitelisting services who have indeed confirmed the launcher to be safe, but these do not explicitly remove us from any existing blacklists.

As such, we must recommend before beginning the download that any third party antivirus is turned off. If you do not use a third-party anti-virus, then your computer is likely protected by Windows Defender that we will cover later.
We have worked extensively with the detections found on Virustotal to get them manually reviewed and cleaned up. The few remaining detections are also heuristic in nature, but the companies simply aren't responsive to our requests. Typically, when we release a new version of the launcher around 30 of these are red, now they're down to only 2. However, detections on Virustotal are for enterprise grade antivirus and security companies. Your commercial antivirus companies are going to take any opportunity to flag, quarantine, and remove anything remotely suspicious with far less regard for whitelisting security analysis, leaving any whitelisting of heuristic detection to the end user.

https://www.virustotal.com/gui/file/bb9 ... 1e4d2fa5d0

You can also check the behavior tab on their site to see what their automation detected. There are several dropdowns of what files are added, modified, deleted, and accessed. They're all fairly standard hooks into the system and temp files that are created or deleted for running the game. In the relations tab are the other related files that you can click through to see the behavior they exhibit as well. If someone in your group is particularly technical, they can probably confirm for themselves there's really nothing remotely dangerous going on, and we're very open to talk about any technical questions you have regarding it.

If we had a more reliable way to get the game running without these workarounds that trip anti-virus heuristic detection, we would happily use them. The nature of emulating a server for an executable that you don't have explicit access to means using methods that cause these sorts of detections.

Regarding Discord, we were targeted by bots not too long ago and the phone verification was the last step of security left to try and prevent them. So far, it's been working, and we are likely going to leave it enabled. Phone verification means it's a lot harder for someone to create new accounts using a bot, essentially needing the app installed on a new phone to try and scam people. Normal accounts only require email verification which can be generated with temporary email accounts and created very quickly, allowing the bot to get blocked or reported or banned by discord, then quickly move to another account.
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wargrimnir
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Re: New Team of Players have some questions

Post#2 » Tue Nov 30, 2021 1:06 am

AndiHH wrote: Tue Nov 30, 2021 12:38 am Hello,
we are some pleople who like to join the game an play with you all together.
The problem is, that almost noone wants to use the installation way, because "disable all your security options", Discord Server needs to "veryfy your Telefon number ?", Torrent is a must have ?

What is the reason to do all these things, only to install a game an join your servers ?

1. rule normally is "never disable all your security options" to download or install something
2. normally noone needs your telefon number to verify anything, only to join a discord server

Why there is no normal Zip, Rar or whatever download availible ?
Why is it not possible to install and join a game, without making your PC absolutely unsafe ?

Thank your for your answers an greetings from Germany
Andi


Pulled right from the install instructions
Why disable my anti-virus?
Unfortunately, this step is still required despite our version of the game existing on thousands of computers with no issues for nearly a decade. There are a few anti-virus programs out there who will block and modify a few of the files we use to make the launcher interact with the client.

The reason we are flagged for this is due to how the launcher interacts with the client in memory using an injection method that from a heuristic perspective is considered virus-like. We have submitted the launcher to several whitelisting services who have indeed confirmed the launcher to be safe, but these do not explicitly remove us from any existing blacklists.

As such, we must recommend before beginning the download that any third party antivirus is turned off. If you do not use a third-party anti-virus, then your computer is likely protected by Windows Defender that we will cover later.
We have worked extensively with the detections found on Virustotal to get them manually reviewed and cleaned up. The few remaining detections are also heuristic in nature, but the companies simply aren't responsive to our requests. Typically, when we release a new version of the launcher around 30 of these are red, now they're down to only 2. However, detections on Virustotal are for enterprise grade antivirus and security companies. Your commercial antivirus companies are going to take any opportunity to flag, quarantine, and remove anything remotely suspicious with far less regard for whitelisting security analysis, leaving any whitelisting of heuristic detection to the end user.

https://www.virustotal.com/gui/file/bb9 ... 1e4d2fa5d0

You can also check the behavior tab on their site to see what their automation detected. There are several dropdowns of what files are added, modified, deleted, and accessed. They're all fairly standard hooks into the system and temp files that are created or deleted for running the game. In the relations tab are the other related files that you can click through to see the behavior they exhibit as well. If someone in your group is particularly technical, they can probably confirm for themselves there's really nothing remotely dangerous going on, and we're very open to talk about any technical questions you have regarding it.

If we had a more reliable way to get the game running without these workarounds that trip anti-virus heuristic detection, we would happily use them. The nature of emulating a server for an executable that you don't have explicit access to means using methods that cause these sorts of detections.

Regarding Discord, we were targeted by bots not too long ago and the phone verification was the last step of security left to try and prevent them. So far, it's been working, and we are likely going to leave it enabled. Phone verification means it's a lot harder for someone to create new accounts using a bot, essentially needing the app installed on a new phone to try and scam people. Normal accounts only require email verification which can be generated with temporary email accounts and created very quickly, allowing the bot to get blocked or reported or banned by discord, then quickly move to another account.
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pvprangergod
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Posts: 171

Re: New Team of Players have some questions

Post#3 » Tue Nov 30, 2021 1:13 am

If you want to join community discords other than the Return of Reckoning one, you can ask players in-game. Some organised RVR warbands will require you to join discord to listen to the leader(s) and to be able to communicate with eachother.

There are many community discords made by guilds on both destro and order sides (and even players who play both sides), and there is even a discord for ranked.

Those discords can be used to ask about classes, tips and guides, and forming groups. But if you especially require tech-support then I suggest you join the Return of Reckoning discord.

AndiHH
Posts: 2

Re: New Team of Players have some questions

Post#4 » Tue Nov 30, 2021 1:21 am

Thank you very much for your very friendly answers ... hope to meet you soon ingame.
i am very happy that i got so fast an answer from you

greetings from hamburg, germany

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