Purple Bag dont get mail

[Ashe]

Good evening .
Tonight after the lok of TM I did not pick up the purple bag from the chest. I also did not receive a letter with a sack. Help solve the problem, look at the logs.
The name of Persanazh is Natand. Career Witch Hunter
Thank you

[Elven]

The best thing to do would be to post any bugs found in game on the bugtracker. You can check to see if it's not already been raised, if it hasn't, report it and provide evidence.

Link to bugtracker

Any bug reports will not be responded to directly on the forum.