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my characters wont load, then freeze. and Critical error

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sepan
Posts: 1

my characters wont load, then freeze. and Critical error

Post#1 » Sat Apr 22, 2017 3:32 pm

so ive had the game on my older computer and it happend the same there efter a while, now ive a new comupter and i downloaded it just how its shows on youtube videos, I press connect and the music starts and all but then the black box where the white text should load, and soon after that your characters should pop up. this doesnt happen it just stay black and after a while my screen freezes and I need to tab out. when i get to my desktop it says Critical error... and i cant play. :( :(
why does this happen and is there a way so fix it if there is please help me thanks! :|

I use Windows 10

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