All of my Characters were deleted

[Stophy22]

Beara it's archea here your characters got deleted?

[Achilleos]

I wonder why people have multible accounts in the first place.

[Hargrim]

Please add me to the list, as all my characters are gone. Lead character name Karisanna. I would think I am using the correct account name, as why else would the password work.

EDIT: I found the problem and am in game. All is well, thank you.

Probably because you used same password on 2 accounts ?

As a side note I'm amazed by number of people not knowing which accounts they use to play the game.

[Martok]

Probably because you used same password on 2 accounts.

I do not have two accounts. I have an account and my 12 year old son (who runs the Vegetaplays Youtube page I post my videos on) has an account, but I do not know his password and he does not know mine. In addition prior to my son creating his Warhammer account I specifically asked here on the forums if having two accounts originating from the same address was a violation of any TOS rule and I was told no, as long as two different people were actually playing them. Thank you for your time and attention.

[Hargrim]

Send the character names to MaxHayman or wargrimnir, they can check if chars are still in DB.

[ahhfreshmeatone]

My characters got deleted too, my main was Critolis (SW), can you please help?
Name doesn't appear on armory tho..

[wargrimnir]

My characters got deleted too, my main was Critolis (SW), can you please help?
Name doesn't appear on armory tho..

We deleted inactive characters 2 years ago during a wipe.

We've deleted no characters since then. Seeing as you created your account in 2015, it's possible they were wiped if you haven't played in a very long time.

[mielgato]

can you tell me what you did ? I'm having the same problem, i'm pretty sure I'm using the right account (only have one here after all and I can log) but all my chars are gone, while they seems to exist since I can't use their names for a new char...

[Achilleos]

can you tell me what you did ? I'm having the same problem, i'm pretty sure I'm using the right account (only have one here after all and I can log) but all my chars are gone, while they seems to exist since I can't use their names for a new char...

Did you also check for your characters here in the Armory?

[Nantarg]

I too have the same issue after the patch.
Since I had forgotten my password I had to reset it, and when I logged in I had no characters available.

Yhrfa
Cheyl
Toofbash
Irrbloss
...
and a few more, the above ones I looked up in the armory.


I've been logged in within the last month and it should be the same username as before.