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Reporting bugs in game!

Ask for in-game support. Bugs go to the Bug Tracker.
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MaxHayman
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Reporting bugs in game!

Post#1 » Thu Jun 12, 2014 1:57 am

You can now report bugs in game, by using the help menu. Why report bugs in game instead of the forums? Reporting bugs in game also records your characters location and other information which allows us to easily pinpoint where the problem is. Feel free to make a post here as well, but it would be helpful if you tell us the character id and rough time when you reported it on.

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Max Hayman
Max Hayman

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Elven
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Re: Reporting bugs in game!

Post#2 » Thu Jun 12, 2014 2:07 am

Great feature. I'm glad it's working again :D

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dimzard
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Re: Reporting bugs in game!

Post#3 » Thu Jun 12, 2014 8:56 am

Wow nice to see/ have that feature in game. Thanks!
Sorry for language.

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Dharchaon
Posts: 95

Stucked in the middle of nowhere

Post#4 » Thu Jun 12, 2014 8:42 pm

Hey
I have tried to use the ingame "help" button and sended a message there.
My bug:
stucked after 1. time Nordenwarth scenario, ported from Norsca. SC was over and I was teleported, but cannot move, just looking at the sky. abilities work, but nothing else.
Please try to relocate my character.

And thinking "reknown" gain wont work in SC, kill order player, but no rr gain, and none at win of SC,
but you will allready know this, i am sure :)

Thanks for your support.

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Dharchaon
Posts: 95

Re: Reporting bugs in game!

Post#5 » Fri Jun 13, 2014 7:01 am

I have found a solution ... ingame command "/stuck" and I have been ported back to village... :)

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Germane
Posts: 97

Re: Reporting bugs in game!

Post#6 » Fri Jun 13, 2014 7:06 am

I had the same problem yesterday. /stuck has helped to happiness
„Wir Deutschen fürchten Gott, aber sonst nichts in der Welt ...“
„Und diese Gottesfurcht ist es schon, die uns den Frieden lieben und pflegen lässt.“

Bismarck

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Elven
Former Staff
Posts: 5161

Re: Reporting bugs in game!

Post#7 » Fri Jun 13, 2014 10:26 am

Yup, you will occasionally get stuck somewhere. just use /stuck and it ports you back to the start of the game.

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MaxHayman
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Re: Reporting bugs in game!

Post#8 » Fri Jun 13, 2014 10:39 am

I got your bug reports. Although we can't really do anything immediately about them.
Max Hayman

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Dharchaon
Posts: 95

Re: Reporting bugs in game!

Post#9 » Fri Jun 13, 2014 10:43 am

The porting thing is no problem at all, with command you can fix it.
In case of the reknown-gain-points, there is none in scenario, but hopefully in RvR-lake of T1, like before.
Maybe tonight I go there and have a look.
Thx for the support :)

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wonderful
Posts: 56

Re: Reporting bugs in game!

Post#10 » Sat Jun 14, 2014 11:15 am

Good to know.
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