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Missing characters

Posted: Wed Aug 12, 2020 3:22 pm
by crnrstne
I logged into the game after about a year and did all the downloads but I have no characters from before. I have to start new. How come?

Re: Missing characters

Posted: Wed Aug 12, 2020 3:48 pm
by wargrimnir
You are very likely logging into the wrong account. We haven't wiped any characters.

Re: Missing characters

Posted: Thu Aug 13, 2020 6:11 am
by crnrstne
I am logged into the same account and only one i had. I moved and lost my original email and had to change it but should be the same account.

Re: Missing characters

Posted: Thu Aug 13, 2020 12:55 pm
by wargrimnir
crnrstne wrote: Thu Aug 13, 2020 6:11 am I am logged into the same account and only one i had. I moved and lost my original email and had to change it but should be the same account.
This account was created in May 2020. That's 3 months old, not over a year.

Re: Missing characters

Posted: Wed Feb 03, 2021 10:00 pm
by Duality
pls help character Dualityshield...my account wasn't that old...

Re: Missing characters

Posted: Thu Feb 04, 2021 12:31 am
by wargrimnir
Duality wrote: Wed Feb 03, 2021 10:00 pm pls help character Dualityshield...my account wasn't that old...
Your characters exist in the armory which means you're logging into the wrong account. We don't delete characters.

Re: Missing characters

Posted: Thu Feb 04, 2021 11:46 am
by Duality
Hello, I checked all my mails and nothing...I was almost sure this is the right mail...can you heck what mail is connected with my character? Dualityshield and Dualitysword are my 2 main characters... and mail should be account name should be Duality

Re: Missing characters

Posted: Thu Feb 04, 2021 3:01 pm
by wargrimnir
Duality wrote: Thu Feb 04, 2021 11:46 am Hello, I checked all my mails and nothing...I was almost sure this is the right mail...can you heck what mail is connected with my character? Dualityshield and Dualitysword are my 2 main characters... and mail should be account name should be Duality
I see a R33 and R29 character on this account. Not sure what's missing for you.

Re: Missing characters

Posted: Thu Feb 04, 2021 5:47 pm
by Duality
yea but when I login with Duality username and password nothing shows up

Re: Missing characters

Posted: Thu Feb 04, 2021 5:53 pm
by Duality
oh nwm I found them lmao. it said 0 characters on a server but later when I joined to the server it showed them...thx anyway