Unable to Login Three Characters

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Skywalker53
Posts: 5

Unable to Login Three Characters

Post#1 » Sun May 01, 2022 4:34 pm

I have three characters which I am unable to login after several server failures.

DETAILS

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Account: Skywalker53

Character #1: Kyrtsun

Level: 40

Class: Knight of the Blazing Sun

Profession: Cultivator

Guild: Altdorf War College

Last Location: Altdorf

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Character #2: Kyrtage

Level: 26

Class: Archmage

Profession: Scavenger

Guild: Altdorf War College

Last Location: Karaz-A-Karak

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Character #3: Kurtyce

Level: 23

Class: Ironbreaker

Profession: Scavenger

Guild: Altdorf War College

Last Location: Chrace

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Request: Please fix it so that my characters Kyrtsun, Kyrtage, and Kurtyce may log in.



Problem: Recently my character Kyrtsun reached level 40. When I go to log him in, I never get past the loading screen from which I am returned to the character selection screen. After an attempt to log in Kyrtsun, Kyrtsun is the only character shown on the character selection screen. I have been unable to log this character now for two weeks, but I may log on other characters.

I have had similar login problems with Kyrtage and Kurtyce after server connection failures.


What I have tried

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1) Logging each in several times over many days

2) /stuck /stuck and .stuck .stuck from the Character Loading Screen

3) Rebooting my computer

4) Restarting the game

5) Having a friend of mine, 1500 miles away, try to log in Kyrtsun with the same results


If there is something you can do to resolve this I would appreciate it. Kyrtsun, Kyrtage, & Kurtyce would like to join their guildmates and run Gunbad.



Thank you.

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