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Invisible messages in chat after the reboot

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Klod91
Posts: 95

Invisible messages in chat after the reboot

Post#1 » Thu Jul 16, 2020 7:31 pm

After the reboot I sometimes can't see messages in chat.
Sometimes I only see the username, commas, question marks etc. https://imgur.com/a/kwYe04Y (Looks like I can't see other languages?)

Sometimes I don't even see the username. Its just empty and the chat is scrolling up as if there were messages. https://imgur.com/a/64sun9E (Here the message appeared later. Looks like it appears delayed after some time.)

I also get the "Region server is unavailable". I don't know if I were getting this message before the reboot, I might have never noticed it because I only recently made my System messages appear in red. https://imgur.com/a/yOttWau

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Klod91
Posts: 95

Re: Invisible messages in chat after the reboot

Post#2 » Fri Jul 17, 2020 6:44 pm

https://imgur.com/a/I8acPD5

It is rare that the message appears later. Mostly they stay invisible.

So, does anyone know what might be causing this?

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Lilim
Community Management
Posts: 1322

Re: Invisible messages in chat after the reboot

Post#3 » Fri Jul 17, 2020 6:56 pm

Spoiler:
Klod91 wrote: Fri Jul 17, 2020 6:44 pm https://imgur.com/a/I8acPD5

It is rare that the message appears later. Mostly they stay invisible.

So, does anyone know what might be causing this?

Hey,

so I analysed your pictures, and I think you can't see some character sets...
do you need the russian channel?
If not, right click on the chat tab > filters > uncheck channel 8 and channel 9

observe your chat for a while and scream again if you see some "invisible" text.

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Klod91
Posts: 95

Re: Invisible messages in chat after the reboot

Post#4 » Fri Jul 17, 2020 8:02 pm

Those channels are usually unchecked, I enabled them for testing purposes. I don't think that it's only the Russian letters. I sometimes see people in /advice reply (in english) to message that I don't see.
My friend will play next week, so I will ask him to test this with me. Gona try to figure out what exactly I can't see. Maybe its people from certain regions whose messages don't appear.

User avatar
Lilim
Community Management
Posts: 1322

Re: Invisible messages in chat after the reboot

Post#5 » Fri Jul 17, 2020 8:11 pm

Klod91 wrote: Fri Jul 17, 2020 8:02 pm Those channels are usually unchecked, I enabled them for testing purposes. I don't think that it's only the Russian letters. I sometimes see people in /advice reply (in english) to message that I don't see.
My friend will play next week, so I will ask him to test this with me. Gona try to figure out what exactly I can't see. Maybe its people from certain regions whose messages don't appear.
Hey,

One question or tip, if your whole game directory isn't in c:\ just move it, and check your directory rights again.

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Klod91
Posts: 95

Re: Invisible messages in chat after the reboot

Post#6 » Tue Jul 28, 2020 6:23 pm

Just as an update, the bug didn't go away completely, but I barely get this issue anymore. I didn't really do anything, it just fixed itself somehow. I'm 99% sure that it's not actually invisible messages, but rather just chat scrolling up.

I did move the game, but the issue became less frequent before I did it, so I can't tell if moving helped or something else did.

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