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Re: All of my Characters were deleted

Posted: Mon Jan 22, 2018 3:30 am
by Stophy22
Beara it's archea here your characters got deleted?

Re: All of my Characters were deleted

Posted: Mon Jan 22, 2018 6:47 am
by Achilleos
I wonder why people have multible accounts in the first place. :o

Re: All of my Characters were deleted

Posted: Mon Jan 22, 2018 7:25 am
by Hargrim
Martok wrote:Please add me to the list, as all my characters are gone. Lead character name Karisanna. I would think I am using the correct account name, as why else would the password work.

EDIT: I found the problem and am in game. All is well, thank you.
Probably because you used same password on 2 accounts :) ?

As a side note I'm amazed by number of people not knowing which accounts they use to play the game.

Re: All of my Characters were deleted

Posted: Mon Jan 22, 2018 3:54 pm
by Martok
Hargrim wrote:Probably because you used same password on 2 accounts.
I do not have two accounts. I have an account and my 12 year old son (who runs the Vegetaplays Youtube page I post my videos on) has an account, but I do not know his password and he does not know mine. In addition prior to my son creating his Warhammer account I specifically asked here on the forums if having two accounts originating from the same address was a violation of any TOS rule and I was told no, as long as two different people were actually playing them. Thank you for your time and attention.

Re: All of my Characters were deleted

Posted: Mon Jan 22, 2018 9:08 pm
by Hargrim
Send the character names to MaxHayman or wargrimnir, they can check if chars are still in DB.

Re: All of my Characters were deleted

Posted: Mon Jan 29, 2018 12:11 am
by ahhfreshmeatone
My characters got deleted too, my main was Critolis (SW), can you please help?
Name doesn't appear on armory tho..

Re: All of my Characters were deleted

Posted: Mon Jan 29, 2018 12:20 am
by wargrimnir
ahhfreshmeatone wrote:My characters got deleted too, my main was Critolis (SW), can you please help?
Name doesn't appear on armory tho..
We deleted inactive characters 2 years ago during a wipe.

We've deleted no characters since then. Seeing as you created your account in 2015, it's possible they were wiped if you haven't played in a very long time.

Re: All of my Characters were deleted

Posted: Fri Feb 02, 2018 6:28 am
by mielgato
can you tell me what you did ? I'm having the same problem, i'm pretty sure I'm using the right account (only have one here after all and I can log) but all my chars are gone, while they seems to exist since I can't use their names for a new char...

Re: All of my Characters were deleted

Posted: Fri Feb 02, 2018 8:14 am
by Achilleos
mielgato wrote:can you tell me what you did ? I'm having the same problem, i'm pretty sure I'm using the right account (only have one here after all and I can log) but all my chars are gone, while they seems to exist since I can't use their names for a new char...
Did you also check for your characters here in the Armory?

Re: All of my Characters were deleted

Posted: Sun Feb 04, 2018 9:58 pm
by Nantarg
I too have the same issue after the patch.
Since I had forgotten my password I had to reset it, and when I logged in I had no characters available.

Yhrfa
Cheyl
Toofbash
Irrbloss
...
and a few more, the above ones I looked up in the armory.


I've been logged in within the last month and it should be the same username as before.