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Re: Server is Down

Posted: Fri Sep 07, 2018 12:03 am
by Tephin
If I have to socialize with my family for 1 more second!

Re: Server is Down

Posted: Fri Sep 07, 2018 12:04 am
by Elendal
I'll just level a new toon

Re: Server is Down

Posted: Fri Sep 07, 2018 12:04 am
by Foxbeep
Tephin wrote: Fri Sep 07, 2018 12:03 am If I have to socialize with my family for 1 more second!
Tephin's first post, everybody!

Re: Server is Down

Posted: Fri Sep 07, 2018 1:08 am
by HtGeist
Gone for long enough so we can file a Missing login servers report? Start a search engine and rescue? being sorely missed.

Re: Server is Down

Posted: Fri Sep 07, 2018 1:18 am
by neutrino
DAMN COMPUTERS!
Image

Re: Server is Down

Posted: Fri Sep 07, 2018 2:01 am
by ashton007
Not looking good for NA sleepy time...

Re: Server is Down

Posted: Fri Sep 07, 2018 2:25 am
by oaliaen
looks like we gonna have to lvl all again guys ...

Re: Server is Down

Posted: Fri Sep 07, 2018 2:34 am
by catholicism198
oaliaen wrote: Fri Sep 07, 2018 2:25 am looks like we gonna have to lvl all again guys ...
Why? because the server wasn't up in a few minutes?
It's 4am in France and the devs do have (real) jobs....

Re: Server is Down

Posted: Fri Sep 07, 2018 2:43 am
by K13R
Yaliskah wrote: Thu Sep 06, 2018 9:28 pm Some explanations.

The db disk is full (where your characters, items yadayayada, vaults...) are stored. So we must make things carefully (don't you agree? :p) to manage some space (backup, re-allocating (not a tech) etcetc...).

It may take some time and we apologize for this, but i guess you understand...
Wow I would think you would have some Netcool(or other alert software) on that when space gets a certain threshold it starts shooting off emails or maybe you do but the threshold is not set correctly every DB I have ever admin'd that feature was present. Not going to ask why you're not running a redundant failover either that backs up once a night lets say 4 AM French time(yes I know some DB licences are expensive)

Re: Server is Down

Posted: Fri Sep 07, 2018 3:02 am
by Valarion
K13R wrote: Fri Sep 07, 2018 2:43 am
Yaliskah wrote: Thu Sep 06, 2018 9:28 pm Some explanations.

The db disk is full (where your characters, items yadayayada, vaults...) are stored. So we must make things carefully (don't you agree? :p) to manage some space (backup, re-allocating (not a tech) etcetc...).

It may take some time and we apologize for this, but i guess you understand...
Wow I would think you would have some Netcool(or other alert software) on that when space gets a certain threshold it starts shooting off emails or maybe you do but the threshold is not set correctly every DB I have ever admin'd that feature was present. Not going to ask why you're not running a redundant failover either that backs up once a night lets say 4 AM French time(yes I know some DB licences are expensive)
Im sure they are doing their best with what they have got.

Besides for the obvious fact that this is alpha, I just wanted to point out the hardware, software and licensing costs probably comes entirely out of their own pocket. Lets not even include the time it takes to build maintain and repair these servers too.

Hopefully this is just a result of a full db and not some other countless unrecoverable data-loss issues Ive seen.