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Question about my account.

Posted: Sat Jan 02, 2016 8:50 pm
by Ithell
I lost my account a few weeks ago and after talk with a member of your staff he decide return my account.
But since this time my account is back again but no character are Inside.
Can i get back all my characters or they're lost ?


sorry for my spelling I am French and I have trouble with English ...

Re: Question about my account.

Posted: Sat Jan 02, 2016 11:20 pm
by Kacia
Depending on how you lost your account they may have wiped your toons

Re: Question about my account.

Posted: Sun Jan 03, 2016 12:21 am
by Elven
I would say it's safe to say they're gone.


Start over fresh.

Re: Question about my account.

Posted: Sun Jan 03, 2016 8:47 am
by Ithell
Ok ... and it is not possible to create the characters at the same level as before?

i don't need any stuff ! i'm just not enough courageous for re-up all my characters

Re: Question about my account.

Posted: Tue Jan 05, 2016 6:15 pm
by mirko92
Just level up in rvr it's easy and fast enough. And i don't think they would ever create a char for you since this could be asked by anyone else to get "free chars".