Page 1 of 2

i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:30 am
by dionnz
i have friends of mine who are really willing to try WAR, they made accounts, downloaded everything ..
and they can't login for 3 days? (invalid username.password)

Maybe you guys should adress this issue, restart the server at least once , or tell us if it's worth it to wait or if we might aswell forget about it ?

sorry if it looks rude

i love what you do

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:40 am
by xyeppp
dionnz wrote:i have friends of mine who are really willing to try WAR, they made accounts, downloaded everything ..
and they can't login for 3 days? (invalid username.password)

Maybe you guys should adress this issue, restart the server at least once , or tell us if it's worth it to wait or if we might aswell forget about it ?

sorry if it looks rude

i love what you do

Code: Select all

Up since:
2016-03-30 23:38:52
I can assure you it's been restarted more than once in those 3 days you speak of.

Maybe if we actually knew what causes it, we'd address it. It's very problematic for us to say the least, and you can probably see it by the amount of posts it generates. I can assure you we're trying to work on a fix as it has already been mentioned in other threads, but for now patience is the only thing that can save you.

It does look rude, but more because of the frustration it causes us - believe me, we're trying to figure it out.

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:46 am
by Nemoel
Some email providers prevent you to get the account activation email. I do not know if this applies to your friends but it can be one of the reasons that the account is not active. :)

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:50 am
by GreasyMeiks
Just gotta wait and be patient, man. I'm facing the same issue, but I feel like people need to remember this is a project made by fans, who no doubt have jobs to deal with, which limits the time that can be worked on developing fixes. Anyway, keep doing Sigmar's work, Devs.

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:52 am
by xyeppp
GreasyMeiks wrote:Just gotta wait and be patient, man. I'm facing the same issue, but I feel like people need to remember this is a project made by fans, who no doubt have jobs to deal with, which limits the time that can be worked on developing fixes.
I was going to mention that in my previous post, but I did not want to use it as an excuse. We are trying to fix it and that's what matters.

I am extremely sorry for your inconveniences guys - will try to whip somebody for a solution.

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:53 am
by peterthepan3
Hotmail has problems so try register with a Gmail account.

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 10:53 am
by xyeppp
peterthepan3 wrote:Hotmail has problems so try register with a Gmail account.
This issue has nothing to do with their e-mail provider. They can log-in to the forums, but not in-game.

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 11:08 am
by peterthepan3
My bad. Check pm lolol

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 11:09 am
by rawrirlion
Thank you for your efforts. They're not unappreciated.

Re: i know this has been covered but ..

Posted: Fri Apr 01, 2016 12:47 pm
by karltwallin
I wonder, is there any way to manually enter account info into the server? Maybe as a temporary solution people could PM login info to gave it manually entered into the server? Idk, no computer wiz but I thought maybe it's a possibility? Just really wanting to play this game!