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Login problems after changing password

Posted: Thu May 12, 2016 11:38 am
by artypeterson
Hello, need some help here

I forgot the password to forum/client and decided to restore it via e-mail. After i did so i cant log in http://joxi.ru/E2pdwL9fB0P5z2 into game. New password recieved at e-mail only grants me access to the Forum.

By now i checked both new and old passwords (yes, i remembered it after it was too late) and both works not. Tryed to change it back to the old one - still works not.

Any one got similar problems?

Re: Login problems after changing password

Posted: Thu May 12, 2016 11:49 am
by greenboy
I think, it's quite common. Before sign-up i looked through the forum.
To summarise it:
- If you changed pass, you have to wait till server reboot for changes have to take place on login server;
- password must contain only alphabetic characters from English alphabet

Have to admit, that my first acc still did not work a week or 2 ago, when i last checked it. Yet the password for it was changed so many times that i'll not be surprised if it's completely broken.

UPD.: alphabetic characters, from English alphabet, all lowercase

Re: Login problems after changing password

Posted: Thu May 12, 2016 11:54 am
by greenboy
Also, not sure if passwords longer than 8 symbols are supported by login server, GM's advice needed on this part.

Re: Login problems after changing password

Posted: Thu May 12, 2016 12:04 pm
by artypeterson
Thank you =(

Re: Login problems after changing password

Posted: Thu May 12, 2016 1:22 pm
by artypeterson
well i changed it last time for letters only and less than 8. Will wait for a day or two, server now restarts once a day at least.

If it will not help, i guess i should create new acc. And get a tatoo with password)))

Re: Login problems after changing password

Posted: Sun May 15, 2016 4:57 pm
by Eldanari
Hi where i find the board admin for conection?

I forgot my old pw and get a new one from warhammer send by email i activate it but, no i have the problem in client invalid username/password.

What can i do?

Re: Login problems after changing password

Posted: Sun May 15, 2016 9:24 pm
by SchneewolfXIII
Eldanari wrote:Hi where i find the board admin for conection?

I forgot my old pw and get a new one from warhammer send by email i activate it but, no i have the problem in client invalid username/password.

What can i do?

me too... I can't login with my new password