Page 1 of 1

Account Bug

Posted: Sat Jun 04, 2016 5:01 pm
by verg87
Hello
Can't log into the game from Friday, the client closes after logining in before character selection.
Today I created another account to test client and everything works, characters are created and they can play.
But the main account still throws. I asked a friend to try to go to my bugged main account and he had the exact same problem with crush. I re-installed the client completely, changed folders, and drives, added firewall exceptions, disabled antivirus nothing helped. And crashes to desktop, only my main account
Maybe it bugged or or am I banned?
Please Help, the last time I was on character Darkfuneral,and i'm think its bugged.

Re: Account Bug

Posted: Sat Jun 04, 2016 9:28 pm
by Elven
From the sounds of it, your account is bugged. It is unclear as to why it is but it does require a member from the Development team to look at it.

Re: Account Bug

Posted: Sun Jun 05, 2016 11:26 am
by verg87
who do I should contact from developers in the first place?

I wrote to the PM to Azarael ant to database developers, waiting for answer.

Re: Account Bug

Posted: Sun Jun 05, 2016 11:42 am
by magicthighs
Yes, your account is bugged. Going to ask a db dev to fix it, but it will take a server restart before you can log on again, sorry.

Re: Account Bug

Posted: Sun Jun 05, 2016 11:57 am
by verg87
Thanks for the answer I will write to Database Developers in PM

Re: Account Bug

Posted: Sun Jun 05, 2016 12:04 pm
by Ley
verg87 wrote:Thanks for the answer I will write to Database Developers in PM
No need for that as mentioned above.
Your account will be fine after the next server restart.

Re: Account Bug

Posted: Sun Jun 05, 2016 12:12 pm
by verg87
Well I will wait for a restart thank you ;)

Re: Account Bug

Posted: Sun Jun 05, 2016 1:29 pm
by magicthighs
You should be able to log in now, Darkfuneral.

Re: Account Bug

Posted: Sun Jun 05, 2016 2:15 pm
by verg87
Thank you very much everything works thread can be closed