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Black screen and 'Stopped working'

Posted: Mon Jun 06, 2016 8:22 pm
by Gytax
Hai!

Just downloaded the game after having run it a good few months back.
I downloaded the game from the supplied torrent, moved the folder to a different location, downloaded the RoRlauncher.exe and now when I run the game I only see the interface and a black screen. I can't create a character, because I can't see anything and when I try to run the game with my previously created character, I get a 'WAR.exe has stopped working' error or a Visual C++ Runtime error.

I also found that all UI windows have a transparent background, I believe these backgrounds should just be black.

What I tried:
- Fixed the xml for NerfedButtons
- Added all .exe to the Windows Firewall exceptions
- Took ownership of the game folder
- Remove the read-only checkbox (it returns partially checked every time, though)
- Running in Win7 compatibility mode (I'm on Windows 10)
- Running as administrator

I've also tried to remove all addons in the interface/AddOns folder. This still leaves me with a black screen where my character should be and then I get stuck at the loading screen whenever I try to enter the game.
Does anyone have any suggestions?

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:17 pm
by Gytax
No one has any idea?

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:20 pm
by Elven
You tried downloading the latest Visual C++ Runtime package and repair/update it?

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:31 pm
by Gytax
Yep! Tried that, just downloaded both the x86 and the x64 versions and repaired both of them. Still the same problems, though I only get an error message saying "Warhammer Online: ... has stopped working".

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:39 pm
by Elven
Have you tried downloading the game again. Perhaps something has become corrupted.

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:46 pm
by Gytax
I've tried downloading the game a few times, both from torrent and from a pCloud link you shared somewhere. Are there any other sources available?

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:49 pm
by Elven
Both them work fine. Try performing scans to fix any issues. Ccleaner can be used to fix any registry issues, but it does clear your browser cookies.
Spoiler:
mmmmmm, cookies.

Image

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 9:59 pm
by Gytax
Just ran CCleaner (I've got loads of cookies in my cupboard anyway!) but no dice, sadly.

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 10:01 pm
by Elven
Do you have another computer to try testing your account on?

Re: Black screen and 'Stopped working'

Posted: Sat Jun 11, 2016 10:02 pm
by Gytax
I do have a laptop, I'll download it on there and report back with results!