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After the recovery password lost all characters
Posted: Mon Nov 21, 2016 7:29 pm
by magicozzy
Hello everyone!
I not have been in the game for about three months, and now decided to return to the game I forgot my password.I restore it and saw an empty account.
The most interesting thing is that my friend just broke off their game for three months, as I do, but the characters he stayed.
It must be some mistake, or my characters have removed a long absence from the game?
Account: magicozzy
Help to solve the situation!
Re: After the recovery password lost all characters
Posted: Fri Dec 02, 2016 10:38 am
by Khayden
magicozzy wrote:Hello everyone!
I not have been in the game for about three months, and now decided to return to the game I forgot my password.I restore it and saw an empty account.
The most interesting thing is that my friend just broke off their game for three months, as I do, but the characters he stayed.
It must be some mistake, or my characters have removed a long absence from the game?
Account: magicozzy
Help to solve the situation!
I had the same problem. Actually, i'm playing with a new character

Re: After the recovery password lost all characters
Posted: Fri Dec 02, 2016 10:50 am
by Natherul
We did have a purge of the DB for characters not logged in since March sometime.
If you stopped playing after that fact then double check that you entered the right account details.
Password recovery does nothing to the character DB.
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:03 pm
by Djreaper18
hey guys i seem to lost all my characters on my main account and i deleted my email for that account so i made a new one but i would like to have my character plz and thank you. the email is
[email protected]. my new one is
[email protected]
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:10 pm
by wargrimnir
Djreaper18 wrote:hey guys i seem to lost all my characters on my main account and i deleted my email for that account so i made a new one but i would like to have my character plz and thank you. the email is
[email protected]. my new one is
[email protected]
We don't transfer characters to different accounts.
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:25 pm
by Djreaper18
how do i get them back
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:28 pm
by Djreaper18
i forgot my password to my main account and i delete my email so i cant recover my password.
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:33 pm
by wargrimnir
That's unfortunate.
Maybe if you recreate your email, you could get the password reset sent to it.
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:43 pm
by Djreaper18
ok ill try.
Re: After the recovery password lost all characters
Posted: Fri Dec 23, 2016 5:46 pm
by Djreaper18
nope. google will not let make it again