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Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 12:53 pm
by chaoscode
I am missing about 20+ items that I put into the ah to be sold. I never got them back in the mail nor are they still showing in the sales tab.

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 1:23 pm
by MaxHayman
I have had a lot of reports of this. However, I cant seem to track down the cause.

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 1:32 pm
by Khorba
damm i lost so many auction =[

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 1:33 pm
by Morgan
I think every restart causing to lose relation between item on AH and seller.

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 1:58 pm
by Parwun
Morgan wrote:I think every restart causing to lose relation between item on AH and seller.
I think same, AH works for a short while, but then after a while you stop getting gold for sold stuff and cant get your stuff back. most likely server restart do this.

tip:
Place some useless item on AH, cancel the auction- sell tab now will show random items. If you lucky to find your items there you can retrieve them with cancel button.

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 5:20 pm
by Xanax
Parwun wrote:
Morgan wrote:I think every restart causing to lose relation between item on AH and seller.
I think same, AH works for a short while, but then after a while you stop getting gold for sold stuff and cant get your stuff back. most likely server restart do this.

tip:
Place some useless item on AH, cancel the auction- sell tab now will show random items. If you lucky to find your items there you can retrieve them with cancel button.
I added two items for auction late last night. In the morning, they were still there via search, but I have no way to "cancel" them -- so I suspect they are gone forever. I haven't used the AH in months, but decided to try again anyhow. This has happened to me on about 50 items total. In the Live game, auctions had timers. I want to say 48-72 hours. They'd expire after that time and items would be resent to the toon that posted them. I thought that was the issue -- Meaning the current version cancels the auctions and doesn't return the loot to the posters -- but after seeing two items disappear from my control in fewer than eight hours, I believe it's the server restart.

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 6:00 pm
by MaxHayman
Did a server restart happen between?

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 6:01 pm
by Parwun
MaxHayman wrote:Did a server restart happen between?
smells liek it

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 6:04 pm
by MaxHayman
If someone could test this theory, by auctioning cheap vendor items or something.
With screenshots, the time they put the item into the AH. Checking semi frequently if the item is there before and after a server restart.

Re: Missing a lot of items placed in the AH

Posted: Tue Jan 06, 2015 6:04 pm
by Nishka
I had put some items in the auction. Never seen them again :?