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Graphic card problem or Black box error

Posted: Tue Mar 07, 2017 7:12 pm
by Demonsthere
Waagh guys!
I have been a Warhammer fan for quite a time, and I played the original WAR few years back... It was a shame to see it go away.
I was quite happy to see this project!

I have now downloaded this game 2 times (torrent and the zip file) and in both cases i get a black screen with icons after loggin in with the launcher:

Image

Moreover what i can see in the debug.log is:

Code: Select all

[20:05:54.784]:OS Version: Windows 6.2  
[20:05:54.784]:Adapter: [NVIDIA GeForce GTX 960]
[20:05:54.784]:[Driver Version 21.21.13.7866][nvd3dum.dll] [WHQL Certified: No] [VendorID: 10de (1401)]
[20:05:54.784]:Video Memory: 0mb
[20:05:54.784]:Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz: 3292
[20:05:54.784]:Number of CPU Cores: 8
[20:05:54.784]:SSE Supported: Yes
[20:05:54.784]:System Ram: 8150 mb
[20:05:54.784]:Pixel Shader: 3  Vertex Shader 3: Meets min specs
[20:05:54.784]:Video ram: 0: FAILS min recommended specs, requires at least 128
[20:05:54.799]:OS Version: Windows 6.2  
[20:05:54.799]:Adapter: [NVIDIA GeForce GTX 960]
[20:05:54.799]:[Driver Version 21.21.13.7866][nvd3dum.dll] [WHQL Certified: No] [VendorID: 10de (1401)]
[20:05:54.799]:Video Memory: 512mb
[20:05:54.799]:Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz: 3292
[20:05:54.799]:Number of CPU Cores: 8
[20:05:54.799]:SSE Supported: Yes
[20:05:54.799]:System Ram: 8150 mb
[20:05:54.799]:Pixel Shader: 3  Vertex Shader 3: Meets min specs
[20:05:54.799]:Video ram: 512: Meets min specs
The interesting parts are:
[20:05:54.784]:Video Memory: 0mb
[20:05:54.784]:Video ram: 0: FAILS min recommended specs, requires at least 128
Seem the game can't access the memmory of my gpu. Do we have a fix for that?

Cheers!

Re: Graphic card problem or Black box error

Posted: Tue Mar 07, 2017 11:05 pm
by Demonsthere
Update:
I have checked on a netbook of mine, that has only the intel gpu, and it works fine there. The graphics look 2002ish but is playable.

So the problem is due to the modern GPU/drivers. My card is a NVIDIA GeForce GTX 960 with the newest drivers.
Any ideas how to run it, besides a VM?

Re: Graphic card problem or Black box error

Posted: Tue Mar 07, 2017 11:31 pm
by Sejanus
Have you tried using the last known version of your drivers that worked ?

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 8:24 am
by Demonsthere
Update:

I have tried to force my system to use the integrated GPU, from BIOS and the system level (Windows is nasty, and it turns out you can't use a gpu if you don't have a monior connected to it).

The debug log from my intel gpu:

Code: Select all

[09:20:06.744]:OS Version: Windows 6.2  
[09:20:06.744]:Adapter: [Intel(R) HD Graphics 4600]
[09:20:06.744]:[Driver Version 10.18.14.4578][igdumdim32.dll] [WHQL Certified: No] [VendorID: 8086 (412)]
[09:20:06.744]:Video Memory: 0mb
[09:20:06.744]:Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz: 3292
[09:20:06.744]:Number of CPU Cores: 8
[09:20:06.744]:SSE Supported: Yes
[09:20:06.744]:System Ram: 7124 mb
[09:20:06.744]:Pixel Shader: 3  Vertex Shader 3: Meets min specs
[09:20:06.744]:Video ram: 0: FAILS min recommended specs, requires at least 128
[09:20:06.756]:OS Version: Windows 6.2  
[09:20:06.756]:Adapter: [Intel(R) HD Graphics 4600]
[09:20:06.756]:[Driver Version 10.18.14.4578][igdumdim32.dll] [WHQL Certified: No] [VendorID: 8086 (412)]
[09:20:06.756]:Video Memory: 512mb
[09:20:06.756]:Processor: Intel(R) Core(TM) i5-4590 CPU @ 3.30GHz: 3292
[09:20:06.756]:Number of CPU Cores: 8
[09:20:06.756]:SSE Supported: Yes
[09:20:06.756]:System Ram: 7124 mb
[09:20:06.756]:Pixel Shader: 3  Vertex Shader 3: Meets min specs
[09:20:06.756]:Video ram: 512: Meets min specs
This time we can see that the gpu Video ram is 512, but it seems that the CPU viedo ram is still 0, which is kinda weird. Maybe CPU drivers?

@Sejanus: ofcourse, both my Nvidia and Intel drivers are in the newest version for my OS (Win 8.1)

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 11:19 am
by Tiggo
try unzipping all the files in this zip into your warhammer directory:

http://www.megafileupload.com/c4it/Warh ... uncher.rar

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 12:03 pm
by Demonsthere
@Tiggo I am using the launcher, as I am able to log on your server

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 2:25 pm
by Tiggo
the zip contains additional files.

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 3:46 pm
by Demonsthere
@Tiggo, this is the exact package i am using (from your Download game page), and it gives still the same problem.
Somehow i managed to create a character, but a login results in a crash.

Image

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 4:17 pm
by Telperien
I`m guessing here, but can you enable nvidia GPU as a main in Nvidia panel? Or Even change in Bios settings that PCI`E default as a graphic card, no the Onboard one (actually CPU one), or even unplug GPU and plug again.

Re: Graphic card problem or Black box error

Posted: Wed Mar 08, 2017 4:38 pm
by Demonsthere
Big Update!

Image

Hi guys! I managed to get it working, altough with the use of a VM - Win7 on my Win8 host. I am using VirtualBox, installed the GuestAddition with enabling the experimental 3D passthough and assigning 256 VRam.

This is not the best solution, as I still can't launch it on my native system, however this works, as a workaround.