Return of Reckoning

Took a break from the game and after coming back today one of my characters has their renown rank reset to 1. Is this a known bug or anything I can do to fix it? The gear that i was wearing rank 30ish is in my bags. Any help would be appreciated.

forgot to add my other 2 characters have no issues at all. Just the one character i haven't finished leveling. This characters level and RR were 33ish.