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Client crashes on login completion

Posted: Mon Dec 04, 2017 8:43 pm
by Ledo
Hello,

I cant access my characters as of today. I was able to play for the past few days without any crashes or errors.
The game starts normally but crashes when the following pops up on the screen:
Spoiler:
Image
Loging log
Spoiler:
[2017/12/04 16:07:58] MythLogin::LoginClient::HandleVerifyProtocolReply: Received protocol verification reply from server
[2017/12/04 16:07:58] MythLogin::LoginClient::Authenticate: Attempting authentication with session token
[2017/12/04 16:07:58] MythLogin::LoginClient::HandleAuthSessionTokenReply: Received session auth reply from server
[2017/12/04 16:07:58] MythLogin::LoginClient::SendEventNotification: Sending notification of event [9] to server
[2017/12/04 16:07:58] MythLogin::LoginClient::GetAccountProperties: Requesting account properties from server
[2017/12/04 16:07:58] MythLogin::LoginClient::HandleGetAccountPropertiesReply: Received account properties list reply from server
[2017/12/04 16:07:58] MythLogin::LoginClient::GetClusterList: Requesting cluster list from server
[2017/12/04 16:07:58] MythLogin::LoginClient::HandleGetClusterListReply: Received cluster list reply from server
[2017/12/04 16:07:58] MythLogin::LoginClient::GetCharacterSummaries: Requesting character list from server
[2017/12/04 16:07:58] MythLogin::LoginClient::HandleGetCharListReply: Received character list reply from server
[2017/12/04 16:07:58] MythLogin::LoginClient::ConnectionClosed: Connection to server closed.
[2017/12/04 16:07:58] MythLogin::LoginClient::Teardown: Exhausted all servers in cycle.
[2017/12/04 16:07:58] TCPNETSet::OSProcess EnumNetworkEvents call failed! Error code = 10038. Treating socket as closed.
I tried logging onto my brothers account on my PC and everything went right. We tried logging my account on his PC and we ran into the same issue.

This leads me believe its an account issue. We did troubleshooting on our own, went through all the various topics with similar issues but in the end, we couldnt figure out what the problem is.

Edit: Added "Login.12:0417" log

Re: Client crashes on login completion

Posted: Tue Dec 05, 2017 12:29 am
by wargrimnir
Did you create a new character recently?

Image

Re: Client crashes on login completion

Posted: Tue Dec 05, 2017 9:20 am
by Ledo
My most recent character was created this sunday (3.12.) around 16:00. His name is Ledoberg. I was able to play him without any issues that day.

Re: Client crashes on login completion

Posted: Tue Dec 05, 2017 9:28 am
by wargrimnir
Should be fixed now anyway. Pretty rare bug, sometimes creating a character causes corruption in the next slot.

Re: Client crashes on login completion

Posted: Tue Dec 05, 2017 2:21 pm
by Ledo
Just tried logging into the game and everything works fine.

Thank you.