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mobile data login issue

Posted: Wed Dec 13, 2017 8:19 am
by Luggrim
Hi there

I prefer to use mobile data via a wifi hotspot instead of a landline as it is faster, however recently I have had issues logging in with mobile data. It seems to work perfectly fine right up until it should say login complete twice and then login into the game. It just hangs at that point until it times out.
If I try the landline wifi it will login fine, But the lag makes it unplayable

Any suggestions

Re: mobile data login issue

Posted: Wed Dec 13, 2017 10:00 am
by Draugris
Tbh that sound like a routing / connection issue maybe due to packet loss. Unfortunately tools like ping plotter don´t work with the server ip because ping / traceroute seems firewalled so you can´t diagnose that. Maybe you can try a vpn provider to get another routing to see if that solves your issue.

Re: mobile data login issue

Posted: Fri Dec 15, 2017 5:49 am
by Athergic
Try rebooting everything, I use mobile as well. but it is tethered with usb. every once in a while I have login problems, but they usually clear up after short wait.

Re: mobile data login issue

Posted: Fri Dec 15, 2017 12:58 pm
by Ramisat
Ok I'm not sure if this was the issue or not, I had the same problem once trying to login using mobile network here in Australia. What I gathered was, that during the login process, somehow the internal IP address the mobile is on, gets leaked to the login server. Because its an internal IP address, the server hangs up because it shouldn't see an IP of that kind coming in from the internet.