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Guild Memebers can not join SCs or Login IN
Posted: Mon Jan 01, 2018 3:51 pm
by Trekman
Several Guild members are experiencing crashes when joining scs or even trying to log in.
I am losing member's over this issue and way to fix it? It seems to isolate there main characters, they are able to log on alts not in guild
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 12:21 pm
by Trekman
So I get no reply typical. Yesterday the same stuff happened in front of one of your csr's crane G he had no explanation but to telling me my guild's shitty. I am losing members good players because of constant crashes and unable to play sc or dungeons. I am not dropping my ranks below 100 players. Either
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 2:37 pm
by wargrimnir
Sounds rough.
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 3:30 pm
by Shalktonin
wargrimnir wrote:Sounds rough.
Typical
Not sure if this is the same as the alliance bug but if your guild is in alliance you may want to drop it and see if that fixes the problem.
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 4:01 pm
by Trekman
War do you not understand we are the customer? Without us you'll be stocking shelves in Poland. Fix your game for once , stop with the uneducated responses.
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 4:03 pm
by Trekman
Shalktonin wrote:wargrimnir wrote:Sounds rough.
Typical
Not sure if this is the same as the alliance bug but if your guild is in alliance you may want to drop it and see if that fixes the problem.
Nope we are not it just I have 300 memebers
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 4:12 pm
by Dauntl3s
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 4:23 pm
by wargrimnir
Trekman wrote:War do you not understand we are the customer? Without us you'll be stocking shelves in Poland. Fix your game for once , stop with the uneducated responses.
You're not a customer. This is an alpha-state development server provided entirely free to the players here.
You've posted no information that allows us to investigate your issue.
Your initial hostile attitude towards my staff members certainly doesn't inspire anyone else on staff to assist you.
GM's are not CSR's, they exist to smash people breaking rules, not to fix your issues.
We don't have CSR's anyway, use the bugtracker if your issue doesn't already exist. (It does)
Other community members that have faced the same issue may be able to help, if you listen to them.
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 4:23 pm
by oergel
There was a bug in the past, which caused crashes if there were too many chars in a guild. Kicking inactive ones most often solved it.
We are not "customers" on this server, we are guests here.
Re: Guild Memebers can not join SCs or Login IN
Posted: Sun Jan 07, 2018 4:54 pm
by Trekman
Forgive me