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Username Recovery

Posted: Sun Jan 21, 2018 2:30 pm
by Sigerou
Hello,

After the update of the launcher the stored password/username reseted. Unfortunatelly the username is not the same as the forum login for some reason. How is it possible to recover the username/pasword ?

Thank you for the assistance.

Re: Username Recovery

Posted: Sun Jan 21, 2018 7:18 pm
by lurtz77
Same problem here :/ !!
I forgot my login, didn't find where i was writting it
Do you have a solution ? Thanks.. for ALL

Re: Username Recovery

Posted: Sun Jan 21, 2018 7:44 pm
by MaxHayman
Did you not receive an activation email when you signed up?

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:10 pm
by lurtz77
Apparently no. Or i didn't find him :/

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:22 pm
by MaxHayman
Can you let me know one of your characters names?

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:37 pm
by lurtz77
Oh for sure (sorry for the waiting!)
- Grobaril or Dokplus

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:40 pm
by MaxHayman
lurtz77 wrote:Oh for sure (sorry for the waiting!)
- Grobaril or Dokplus
Would you be able to come onto the RoR Discord?

viewtopic.php?f=2&t=22044&hilit=discord

give me a message there.

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:47 pm
by lurtz77
I post a message without knowing why !? :)

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:50 pm
by Malefactour
Hey there, I'm having a similar issue. Tried recovering my forum password and got logged in here, but no luck on passwords on the launcher. My main is a Malefactor.

Re: Username Recovery

Posted: Sun Jan 21, 2018 8:57 pm
by MaxHayman
Malefactour wrote:Hey there, I'm having a similar issue. Tried recovering my forum password and got logged in here, but no luck on passwords on the launcher. My main is a Malefactor.
Can you try unselecting remember me on the launcher and logging in.

If you can't login, try changing your password again then and login again (with remember me unselected still).