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Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 9:34 am
by Demonthyr
Hi,
As alreaydy explained i have a matter concerning one of my characters and only this one, stuck don't solve it as it always come back.
Name of the character "Kanzen".

It's more and more difficult to log in, the screen is loading then i go back to the character selection.
If i use /stuck twice it doesn't really work and if sometimes it works then ingame i still have matters :
If i change zone i will be disconnected again on the loading screen,
If i go in sc i will be disconnected too on the loading screen.

I have this issue for months but before wasn't happening so frequently, now it's unplayable, i wanted to do a bit the sc event yesterday and in 40 min wasn't able to play.
If after a lot of tries i was able to log in then i was disconnected on the sc loading page wich was then adding the 10 min leave debuff, it's insane.

Could someone of the team check the logs and give me some help ? I miss to play this character.

Thanks !

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 12:17 pm
by sullemunk
Try disabling some of your addons that you don't use

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 12:52 pm
by Demonthyr
Hi sullemunk and thanks for your answer,
I dont use any addons to play so the matter doesn't come from this..

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 1:08 pm
by Miszczu5647
Use in-game ticket system to report it (from different charr ofc).
I will try to look at it later.

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 2:40 pm
by Demonthyr
Hi Miszczu5647,

A message from other character has been sent concerning this,
Thank you

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 5:10 pm
by Wuhh
This sounds like the old 'Guild Bug' are you in a guild? does leaving the guild help with disconnects?

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 5:19 pm
by Demonthyr
Wuhh,
Yes i am in a guild but i dont think that it's link, i didn't have this matter earlier in past...
What is the old 'Guild Bug' ?

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 5:23 pm
by Wuhh
I had it in the original Phalanx guild and it made exactly what you are saying happen. just try it to eliminate that if nothing else. leave your guild, then try queuing for sc, rezoning, and reclogging. I realise that it does seem far too simple to be the ultimate fix, but it worked for me, 5 guildies, and EVERYONE else I have told this to who has experienced the same symptoms as you.

Just try it, and report back here with the result if you would

Re: Always disconnected with same char (stuck dont work)

Posted: Tue Jun 19, 2018 7:23 pm
by Demonthyr
Trying without being in a guild, it seems to work for now, i'll keep you updated, thanks

Re: Always disconnected with same char (stuck dont work)

Posted: Wed Jun 27, 2018 8:50 am
by pfs2222
As I have exactly the same issues - will rejoining the guild after leaving bring up the problems again ?