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"Account not active" launcher issue?

Posted: Thu Jun 28, 2018 7:53 pm
by Gegga
Heya!

I have updated the launcher without a problem, i get a yellow connect button but whenever i click "Connect" it says "Account not active".

i VERY much doubt that i would be banned for any reason so it think it's a launcher issue. Anyone else had this issue nad managed to resolve it?

Thanks in advance

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 7:32 am
by Moschitos
Yep. right now i'm getting it, too. was just online this whole morning, went to the bathroom and when i came back i couldn't login anymore

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 7:33 am
by raby123
patching.... give ihm 10 mins...

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 7:40 am
by Quaxi
Hello, i got the same problem.
webserver and login serve are green market
then try to login i got the masage: my account is not active

how can i solve the problem?

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 7:42 am
by Slobberke
Quaxi wrote: Sat Jun 30, 2018 7:40 am Hello, i got the same problem.
webserver and login serve are green market
then try to login i got the masage: my account is not active

how can i solve the problem?
Just wait, patch in progress...

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 8:30 am
by zgolec
I patched all... not it say bad username/password. In case i forgot something i changed it on page... but still same issue.

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 8:46 am
by Yaliskah
zgolec wrote: Sat Jun 30, 2018 8:30 am I patched all... not it say bad username/password. In case i forgot something i changed it on page... but still same issue.
EAch time we encounter this bug report it seems it is a wrong "login and password" use :).
Once again, use numbers and letters ONLY in your password.

Re: "Account not active" launcher issue?

Posted: Sat Jun 30, 2018 8:57 am
by zgolec
Yaliskah wrote: Sat Jun 30, 2018 8:46 am
zgolec wrote: Sat Jun 30, 2018 8:30 am I patched all... not it say bad username/password. In case i forgot something i changed it on page... but still same issue.
EAch time we encounter this bug report it seems it is a wrong "login and password" use :).
Once again, use numbers and letters ONLY in your password.
That i did. :/ i can log to forum but not game.

edit: ok it worked. thx for pm