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Loading Screen Crash

Posted: Tue Apr 14, 2020 8:41 pm
by Aldraxic
So I've attempted downloading multiple clients for 1.4.8 with no success, although I've had a recent hard-drive crash and had to reinstall the game yet now the game switches to a low resolution and then crashes (Before the login screen) so I'm unsure of what could be causing this error and the only logs are as follows:

[2020/04/15 07:06:28] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 07:06:28] Attempting authentication using session token
[2020/04/15 07:06:28] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:07:18] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:07:18] Attempting authentication using session token
[2020/04/15 08:07:18] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:14:09] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:14:09] Attempting authentication using session token
[2020/04/15 08:14:09] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:19:37] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:19:37] Attempting authentication using session token
[2020/04/15 08:19:37] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token
[2020/04/15 08:32:05] LoginInterface::DoEventNotify: Sending event type [9] to loginserver
[2020/04/15 08:32:05] Attempting authentication using session token
[2020/04/15 08:32:05] MythLogin::LoginClient::AuthenticateWithSessionToken: Attempting to authenticate with session token

And as far as I've tried closing antivirus and unblocking/compatibility testing the war-64.exe file and checked conflicting processes to no avail.. This issue is confounding me now I'd appreciate very much if someone could assist me as it's not even logging in correctly.

Re: Loading Screen Crash

Posted: Tue Apr 14, 2020 10:37 pm
by Aldraxic
Also tried changing my firewall settings and reloading the mythloginserverconfig.xml resetting my router and downloading Visual C++ Redistributables etc with no luck

Re: Loading Screen Crash

Posted: Thu Apr 16, 2020 4:10 am
by Aldraxic
Any ideas? I've just reinstalled Windows on my entire PC and it didn't work either so it's not a software conflict.. Please help someone?

Re: Loading Screen Crash

Posted: Thu Apr 16, 2020 1:12 pm
by Kaelang
Can you try to connect using a VPN?

Re: Loading Screen Crash

Posted: Fri Apr 17, 2020 12:51 am
by Aldraxic
Connected using VPN beforehand but that doesn't work either :/ I'm truly lost here as to a fix but I did look again in the log files and found this:

[12:37:10.814]:OS Version: Windows 6.2
[12:37:10.814]:Adapter: [Microsoft Basic Render Driver]
[12:37:10.814]:[Driver Version 10.0.18362.356][d3d10warp.dll] [WHQL Certified: No] [VendorID: 1414 (8c)]
[12:37:10.814]:Video Memory: 0mb
[12:37:10.814]:Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz: 3192
[12:37:10.814]:Number of CPU Cores: 6
[12:37:10.814]:SSE Supported: Yes
[12:37:10.814]:System Ram: 32699 mb
[12:37:10.814]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[12:37:10.814]:Video ram: 0: FAILS min recommended specs, requires at least 128
[12:37:10.832]:OS Version: Windows 6.2
[12:37:10.832]:Adapter: [Microsoft Basic Render Driver]
[12:37:10.832]:[Driver Version 10.0.18362.356][d3d10warp.dll] [WHQL Certified: No] [VendorID: 1414 (8c)]
[12:37:10.832]:Video Memory: 128mb
[12:37:10.832]:Processor: Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz: 3192
[12:37:10.832]:Number of CPU Cores: 6
[12:37:10.832]:SSE Supported: Yes
[12:37:10.832]:System Ram: 32699 mb
[12:37:10.832]:Pixel Shader: 3 Vertex Shader 3: Meets min specs
[12:37:10.832]:Video ram: 128: Meets min specs

Why would it be failing Video RAM/memory when I have a relatively new graphics card?

Re: Loading Screen Crash

Posted: Fri Apr 17, 2020 1:11 am
by Kaelang
Have you updated your graphic drivers? And have you installed the DX9?

Re: Loading Screen Crash

Posted: Fri Apr 17, 2020 1:43 am
by Aldraxic
Both updated my drivers and even downgraded them also installed DX9 too, I'm starting to guess it may be a card issue but I'm still unsure of it since it's running other games perfectly fine and it says its running through device manager.. Strange very strange.

Re: Loading Screen Crash

Posted: Sat Apr 18, 2020 12:49 am
by Aldraxic
Nothing showing in event viewer either, does anybody have any idea at all? As previously noted with regards to it being a hardware issue - I'm ruling that out as other games are operating perfectly fine and without flaw.

Re: Loading Screen Crash

Posted: Sun Apr 19, 2020 2:09 am
by Aldraxic
Anyone please..?

Re: Loading Screen Crash

Posted: Sun Apr 19, 2020 10:56 pm
by Aldraxic
Okay after more digging I found it's an access violation code 0xC0000005 so I'm going to attempt a full clean of my PC again and see if that straightens things out..