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Bought the wrong Sovereign gear by mistake

Posted: Sun May 24, 2020 6:42 pm
by Banjomissen
Was trying to buy the Sovereign gear for RP (Anvilmaster) but by accident I bought the hammermaster gear. Same stats, small difference in name (and set bonus). My fault I know. Should have noticed it.

Talked to Gorbane online - said there's no refunds. I accept that the mistake was mine but i'm hoping for a kind soul who'll refund my crests so I get buy to correct set. TM's doesn't matter... just a chance to get the right set.

(Already have a piece of Anvilmaster which is why I want that one)

Re: Bought the wrong Sovereign gear by mistake

Posted: Sun May 24, 2020 7:36 pm
by Omegus
Good luck - I did the exact same thing with the Zealot and was denied a refund. There are no customer service reps on the team to handle this (the GMs are enforcers of the rules) so you just need to swallow it and start farming for a new piece.

Re: Bought the wrong Sovereign gear by mistake

Posted: Sun May 24, 2020 7:37 pm
by Banjomissen
Yeah that was what I was fearing - thanks for comfirming :-(

Re: Bought the wrong Sovereign gear by mistake

Posted: Sun May 24, 2020 7:37 pm
by wargrimnir
We don't refund or replace items.

Re: Bought the wrong Sovereign gear by mistake

Posted: Sun May 24, 2020 7:47 pm
by Banjomissen
Also a new piece is 4 pieces worth of 229 crests.... Yes I know... I made a HUGE mistake