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Re: New mail system
Posted: Fri Aug 05, 2022 3:14 pm
by Dabbart
HammerGuy wrote: ↑Fri Aug 05, 2022 2:23 pm
The lack of communication is the worst. There hasn't even been an acknowledgement of the issue. It's a big deal when the main motivation for RvR is broken and there are no assurances that reconciliation will come in the end.
The drive-by patching has to end.
This is worrying imo. I hope everyone's Ok, healthy and happy. We haven't seen a post from Gamesbond since July 2nd, or heard from Lilim and Kaelang(on forum) for a couple weeks. It is summer, and these people have RLs. I just hope everyone's good.
But "reconciliation" as you put it(odd word choice honestly, but I'm Irish so that term has certain connotations for me) will come. The mail will eventually work, ORvR bags will contain loot, and the WAR will continue.
Re: New mail system
Posted: Fri Aug 05, 2022 4:22 pm
by Kpi
It is funny... it seems the main concern of the average player is the war crests
Re: New mail system
Posted: Fri Aug 05, 2022 6:08 pm
by HammerGuy
Dabbart wrote: ↑Fri Aug 05, 2022 3:14 pm
HammerGuy wrote: ↑Fri Aug 05, 2022 2:23 pm
The lack of communication is the worst. There hasn't even been an acknowledgement of the issue. It's a big deal when the main motivation for RvR is broken and there are no assurances that reconciliation will come in the end.
The drive-by patching has to end.
This is worrying imo. I hope everyone's Ok, healthy and happy. We haven't seen a post from Gamesbond since July 2nd, or heard from Lilim and Kaelang(on forum) for a couple weeks. It is summer, and these people have RLs. I just hope everyone's good.
But "reconciliation" as you put it(odd word choice honestly, but I'm Irish so that term has certain connotations for me) will come. The mail will eventually work, ORvR bags will contain loot, and the WAR will continue.
I was going to say compensation but that has its own pitfalls. I mean to say that the bags earned during this period will be resent and the bags sent will be reset to have crests in them.
In other words, what should have been earned is sent out. I'm not looking for extra, just what was expected.
Re: New mail system
Posted: Fri Aug 05, 2022 7:17 pm
by Dabbart
Gl with that. Best we can realistically hope for is a x2 event when this is all resolved.
Re: New mail system
Posted: Fri Aug 05, 2022 9:36 pm
by HammerGuy
Dabbart wrote: ↑Fri Aug 05, 2022 7:17 pm
Gl with that. Best we can realistically hope for is a x2 event when this is all resolved.
And that is where communication comes in. Letting the players know that the devs recognize the problem and are working on it goes a long way for player satisfaction.
What we have now is a huge issue that isn't even mentioned. On top of that we don't know if compensation will be forthcoming. So, we're left to wonder. All the while players will foment rage and confusion.
Re: New mail system
Posted: Fri Aug 05, 2022 9:44 pm
by Mcgotrek
Arent we getting crests for keep takes now?
Re: New mail system
Posted: Fri Aug 05, 2022 9:49 pm
by Gangan
I would not hope for a refund/restore of lost bags:
As stated in
How an alpha server works
"
Nothing that you earn on this server is guaranteed.
While we strive to minimize issues, the fact remains that you, and all of us, play on a development server and represent if not the first, then the second line of testing. This means that the playerbase are occasionally exposed to destructive bugs. Accordingly, we guarantee nothing. We reserve the right to wipe any type of progress should the need arise, and
we have a general policy of not restoring losses that occur due to issues, as our primary mission is to restore the game."
Re: New mail system
Posted: Fri Aug 05, 2022 10:03 pm
by Tyrodan
Gangan wrote: ↑Fri Aug 05, 2022 9:49 pm
I would not hope for a refund/restore of lost bags: [...]
You are obviously not wrong, but the reason this policy exists, is that it would be impossible for such a small team to investigate the validity of every claim of lost items. In this case however it is not a single player making claims, but an entire server that suffers from the very same bug. Depending on what is logged internally it could even be possible to automate the reimbursement.
I'm not saying we're definitely getting reimbursed, but in my opinion this case is a bit different than when a single player claims to suffer from an obscure non-confirmed bug of item loss.
Re: New mail system
Posted: Fri Aug 05, 2022 11:32 pm
by Kpi
Tyrodan wrote: ↑Fri Aug 05, 2022 10:03 pm
Gangan wrote: ↑Fri Aug 05, 2022 9:49 pm
I would not hope for a refund/restore of lost bags: [...]
You are obviously not wrong, but the reason this policy exists, is that it would be impossible for such a small team to investigate the validity of every claim of lost items. In this case however it is not a single player making claims, but an entire server that suffers from the very same bug. Depending on what is logged internally it could even be possible to automate the reimbursement.
I'm not saying we're definitely getting reimbursed, but in my opinion this case is a bit different than when a single player claims to suffer from an obscure non-confirmed bug of item loss.
Purple seeds with video showing the bug and how the seed is lost, the picture of the day when de players obtain the seed, screenshots of different moments cultivating it, and there is not reimbursed. So i don't have any hope of obtain the War Crest, sadly
Re: New mail system
Posted: Fri Aug 05, 2022 11:48 pm
by Emissary
Dabbart wrote: ↑Fri Aug 05, 2022 3:14 pm
HammerGuy wrote: ↑Fri Aug 05, 2022 2:23 pm
The lack of communication is the worst. There hasn't even been an acknowledgement of the issue. It's a big deal when the main motivation for RvR is broken and there are no assurances that reconciliation will come in the end.
The drive-by patching has to end.
This is worrying imo. I hope everyone's Ok, healthy and happy. We haven't seen a post from Gamesbond since July 2nd, or heard from Lilim and Kaelang(on forum) for a couple weeks. It is summer, and these people have RLs. I just hope everyone's good.
But "reconciliation" as you put it(odd word choice honestly, but I'm Irish so that term has certain connotations for me) will come. The mail will eventually work, ORvR bags will contain loot, and the WAR will continue.
You have to read RoR's discord bond hasnt said anything in weeks but others know their is a problem, they are making light of it, but they know. Like others in discord have said, I worry we are being pushed away