Return of Reckoning

I have posted in the designated sticky post regarding my issue and have not gonna any reply for several days. I now have posted on Github and am posting here again aswell because now I have two characters that are suffering the same issue.

First Character: Elrie logged out in the Maw during city siege unable to log back on.
Second Character: Azzozoth was roaming rvr in Talabecland and now cant log back on.

Please help