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I can't log into my account

Posted: Thu Dec 28, 2023 8:11 pm
by gotreksson
I can't log into my account. Please tell me who (where) to write. The letter does not arrive in the mail. There is a suspicion that it was stolen.

Re: I can't log into my account

Posted: Fri Dec 29, 2023 4:24 pm
by Lilim
Hey,

If you can login on the forums, you should be able to login on your launcher (same account). Maybe reset your password to something simple, without any weird signs.
If you have still issues to login, write an mail to Wargrimnir [email protected] with the same mailadress that is linked to your account.

Re: I can't log into my account

Posted: Fri Dec 29, 2023 4:37 pm
by gotreksson
thank you very much for the answer

Re: I can't log into my account

Posted: Sun Dec 31, 2023 6:19 pm
by gotreksson
Lilim wrote: Fri Dec 29, 2023 4:24 pm Hey,

If you can login on the forums, you should be able to login on your launcher (same account). Maybe reset your password to something simple, without any weird signs.
If you have still issues to login, write an mail to Wargrimnir [email protected] with the same mailadress that is linked to your account.
what to do if vargrimnir does not respond?

Re: I can't log into my account

Posted: Sun Dec 31, 2023 8:17 pm
by sioding
be more patient please. We aren't a company with a 24 hour response time. Its new years eve - ppl are with their family.