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Can't Log In on my Account

Posted: Tue Nov 18, 2025 4:39 pm
by G0Y1M
Hi everyone,

I just reinstalled the game, and it seems like I can log in to the forum and the website without any issues. However, my account is not working on the game launcher. I keep getting the message “Bad Username/Password combination.”

My login credentials are correct since they work on the website, so I’m not sure what’s causing the problem.

I did open a ticket on your system but no news for multiple days, I was curious to give a try via the Forum.

Any help would be greatly appreciated.
Thanks!

Re: Can't Log In on my Account

Posted: Wed Nov 19, 2025 12:17 am
by wargrimnir
G0Y1M wrote: Tue Nov 18, 2025 4:39 pm Hi everyone,

I just reinstalled the game, and it seems like I can log in to the forum and the website without any issues. However, my account is not working on the game launcher. I keep getting the message “Bad Username/Password combination.”

My login credentials are correct since they work on the website, so I’m not sure what’s causing the problem.

I did open a ticket on your system but no news for multiple days, I was curious to give a try via the Forum.

Any help would be greatly appreciated.
Thanks!
The launcher doesn't work great with some special characters. Best to keep your password fairly simple and use MFA for additional security.