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Invalid username/password

Posted: Fri Dec 04, 2015 7:02 pm
by Pearlpetalbee
I can login the forum but I cant login the game. It said Invalid username/password from Dec 02,2015 till now Dec 05, 2015. What can I do? I reset my password of forum on Dec 02, 2015. Please don't lock this thread before telling me what to do.

Re: Invalid username/password

Posted: Sat Dec 05, 2015 12:14 am
by ThePollie
Patience seems to be the only answer I get. No idea exactly how long you have to wait.

Re: Invalid username/password

Posted: Sat Dec 05, 2015 12:16 am
by Elven
This is a known issue we're looking into. There's no ETA, so for the time being, patience ;)

Re: Invalid username/password

Posted: Sat Dec 05, 2015 5:26 am
by zueluljita
I had the same issue, it seems to be related to having created the username on the site with a capital letter. I created a new one with all lower case and can log in. Attempting to log in to the launcher with that account using all lower case doesn't work either.

Re: Invalid username/password

Posted: Sat Dec 05, 2015 8:47 am
by Hellmut34
Yep same thing happening to me, 4 days now.

Re: Invalid username/password

Posted: Sat Dec 05, 2015 8:59 am
by Pearlpetalbee
I tried to login in all lowercase, still the same error. I login my best friend account with the first letter in Captal letter, it works and I can login to the said account. So I guess it is not the problem in my folder of Warhammer. I told my best friend to login mine, the same error is got. I don't want to create new account. I have 9 order toons in level 26 and all having max crafting skills. I want to play my toons in T3. ;<.....

Re: Invalid username/password

Posted: Sat Dec 05, 2015 9:48 am
by Pearlpetalbee
Is something locked my account in login server? I have done nothing violated the game. So may be wrongly listed me as banned account, just a brain storming?

Re: Invalid username/password

Posted: Sat Dec 05, 2015 8:36 pm
by wargrimnir
Pearlpetalbee wrote:Is something locked my account in login server? I have done nothing violated the game. So may be wrongly listed me as banned account, just a brain storming?
Forum and Game logins are the same, if you get banned from the game, you will be banned from the forum as well, and the other way around. If you can login to the forum, then at some point the game will update with the same password and login, or at least it used to.

Re: Invalid username/password

Posted: Sun Dec 06, 2015 12:21 pm
by besslavny
I have the same problem with 6.12.15, the website can log in the game, another account works.Already done as recommended in the links didn't help(

Re: Invalid username/password

Posted: Sun Dec 06, 2015 3:02 pm
by Pearlpetalbee
Thank you very much for the reply, I just can login to the game and all toons seems intact. And I can play in T3 now. I dont know why I can login now. But problem is solved. :) :) :)