Page 1 of 2

Strange mass crashes

Posted: Tue Dec 15, 2015 6:08 pm
by bwdaWAR
This has happened twice during T2 sieges recently while playing different Order characters: there is a siege in progress, and suddenly most, if not all, players of the realm nearby crash to desktop. The opposite realm however apparently doesn't suffer from it as by the time I, and others, get back, immediately starting up the game again, the enemy realm already made plenty of progress. In the first case (Spite's Reach), they broke out of the keep we were besieging and overwhelmed the players as they logged back in, in the second case, today, the crash happened when the defended keep (Mandred's) door was at around 5-10% health, and when Order got back, they already were killing the keep lord. So what I'm asking here is has anyone else (other than the people who were there at these cases, obviously) experienced mass crashes apparently restricted to one side like this, if this happens on Order side only or Destruction as well, and finally, what could be causing it?

Re: Strange mass crashes

Posted: Tue Dec 15, 2015 6:36 pm
by Penril
It has happened on Destro as well.

Re: Strange mass crashes

Posted: Tue Dec 15, 2015 6:38 pm
by Azarael
The client usually crashes if a malformed packet is received.

Re: Strange mass crashes

Posted: Tue Dec 15, 2015 6:45 pm
by bwdaWAR
But everyone in the same realm, or the same WB at least?
*edit: That sounds a little misleading. I do not actually know who crashes and who doesn't. I only know that a lot of players do, and they're mostly, if not only, on one side. The warband is completely gone, too.

Re: Strange mass crashes

Posted: Tue Dec 15, 2015 6:49 pm
by Kacia
Yeah we had that problem that a whole wb would dc while taking or defending a keep but order would not be affected so by the time we log back in the keep is taken or else the defense has beaten us back and the doors are back up. I haven't seen it in t3 but I haven't had a lot of time to play lately so not sure.

Re: Strange mass crashes

Posted: Sat Apr 16, 2016 5:03 pm
by SergeantSniffles
i have had so many mass dc's today, so many, this is on near unplayable level for me right now, i keep reconnecting but after a few minutes the game just gives out and throws everyone out

Re: Strange mass crashes

Posted: Sat Apr 16, 2016 5:12 pm
by Elven
I understand your frustration over this. We all experience it (some more than others). But until we've isolated which packets are causing it, it's out of our hands. Just know that most, if not, all of us experience it and it is being looked into.

Re: Strange mass crashes

Posted: Sat Apr 16, 2016 6:28 pm
by Khrum
Maybe we can help narrow it down somehow? I do understand while we in PUG wb collecting any data is difficult but maybe guild raids can help? For example our WB crash 2 times last night and each time some one or few was porting to t2 zone to turn kill quest. WB crash with exeption of that guys in lower zone.

Later that night wb was fine but ui of warband crash like we didn't saw half of our players but no one DC to desktop.

If we can be assist please count us in.

We can provide info about time stamp when crash happens, ask in TS wb members what they was doing exactly when it happens etc also we can use any tools, trackers or other software if is any to help get logs ect. Im sure other guilds would give hand too.

Re: Strange mass crashes

Posted: Sun Apr 17, 2016 4:36 am
by shaggy140
The thing i can tell about crashing to desktop is that i always crash when in a warband. I didn't crash if in a party, no crash if playing solo. ONLY WHEN IN A WARBAND, so i suppose is related to that. Crashes that i experienced were only in T2 and T3 , not a single crash in T1 , warband or not (but that just might be happened on me). Some players suggested that once the wb is full, close the wb so that might prevent crashes. It does NOT, it still crashes.

Also, these crashes when in a warband (at least for me) are appearing only when big fights. If we are just roaming from 1 BO to another or stuff like that, personally i never crashed in this situation.

So my 2 cents from what i have experienced would go to: warband related + big fights related.

Re: Strange mass crashes

Posted: Sun Apr 17, 2016 7:05 am
by Tiggo
shaggy140 wrote:The thing i can tell about crashing to desktop is that i always crash when in a warband. I didn't crash if in a party, no crash if playing solo. ONLY WHEN IN A WARBAND, .
i cant confirm this. our premade group crashes regularly when somoene joins/rejoins the group. Means: The one joining crashes to desktop and a random figure of group member crash to desktop. EVERYONE in the remaining group then has to relog to make the group working again.

this is reproducable once it happened (people crash to desktop all the time then when the person causing it joins).

could be related to the wb bug or not.

may it be helpful if devs provide us with a sniffer or somethin and we log the pakets when this happens?