Return of Reckoning

please help i find that problem and for 3 days i can find how to fix it.
Files that help describe the problem:
C:\Users\User\AppData\Local\Temp\WER9F0C.tmp.WERInternalMetadata.xml
C:\Users\User\AppData\Local\Temp\WERB220.tmp.appcompat.txt
C:\Users\User\AppData\Local\Temp\WERB250.tmp.mdmp

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please help. my game is starting i do connect and everything has stop .
windows shows me this message
Files that help describe the problem:
C:\Users\User\AppData\Local\Temp\WER9F0C.tmp.WERInternalMetadata.xml
C:\Users\User\AppData\Local\Temp\WERB220.tmp.appcompat.txt
C:\Users\User\AppData\Local ...