Return of Reckoning

my 100g mount deamon red chosen steed just disappeared and my money too after the next login what can i do now?

Last week i created an account, now i tried to log in but i cant, there are some problems first i already activated my acc last week and now the launter told me i have to activate and i looked for the e mail and tried the link to activate him. the next message was "ur acc is already activated" so ...