Return of Reckoning

I will say once it has actually downloaded i can log in no problem, but all my characters hotbars are reset to one bar, and I have to edit the background again. But lord help me If I log out, have to download again.

Every time I try and open up the login page, it wants to download the whole game again. I am running as administrator, I dont have a 64 processor, stuck on 32, I have disabled read only. Its driving me nuts. Please help if you can.