The current bugtracker guide is slightly outdated so I have decided to rewrite a generic guide to understanding the Bugtracker, what it is predominantly used for and how to support the development efforts moving towards a bug-free experience on Return of Reckoning.
You can locate the official bugtracker by heading here https://github.com/WarEmu/WarBugs/issues. At this time, we have a large amount of Open Issues. This being said, some of these are duplicates, some of these are dated, and some of these may already be fixed in recent patches. I am actively working through all reports on this tracker to organise, clean and optimise the efficiency of the tracker.
To support the efforts made by the team, there's a few notes I would like to address before moving into the 'How to submit a report' portion of this thread.
1. The bugtracker is the hub for live reports in RoR. If you identify a bug in-game, and want to report this to the team, please make sure you are using the bugtracker link listed in this thread, or at the top of the webpage. The forums is not the place to report bugs and could risk the report being lost in the abyss.
2. If you are looking to report multiple bugs, please make sure you open separate tickets for individual issues. This helps when it comes to assigning the development team to the relevant issues. If you have what looks to be a DB issue, as well as a dungeon issue, a loot issue, and a city issue. I need to assign each of these to individual members of the team.
3. When submitting a report, please include as much information as possible. The template (which I will go into shortly) needs to be filled out. Sometimes the information requested may seem excessive, however without details on the issue it will be difficult for the team to replicate the issue and look to work on a fix.
4. Please make sure you search the Github prior to submitting a report to ensure that you are not duplicating any reports. More than likely I will be able to spot a duplicate and will close the report shortly thereafter. That being said, save yourself time (and me!) by looking first.
Creating your account.
I appreciate you guys reading through this guide to understand the Bugtracker a little more. If you have any questions or concerns related to the usage of the Bugtracker, you're welcome to PM me through the Official RoR Discord, the Forums, or if you can... catch me in-game. Destro pride!