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Client download issues and troubleshooting

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kampylak0s
Posts: 13

Re: Client download issues and troubleshooting

Post#1031 » Sat Apr 30, 2016 1:00 pm

yeah i just logged in and created one. weird but it works :P

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1032 » Sat Apr 30, 2016 1:29 pm

Great. Good to hear, have fun!

Pajda
Posts: 7

Re: Client download issues and troubleshooting

Post#1033 » Sat Apr 30, 2016 3:12 pm

Hello support, i have a big problem. On my dok i have problem with log in game. I can send you video, but now i will try to explain it. Sorry for my english its not good but i will try my best. When i get on character selection i chose my dok and click play. It srat loading and after it kick me again to character selection but its totaly bugged to i must click quit and start again. So problem id i cant play only my dok, but other destro characters go good. My brother fall down in IC and logout. So i think when i click play it cant find my location and kick me to character selection. Thank you for answer and enjoy day. I love warhammer so much and i want play my dok pls help me :) yeah and i forgot sometimes work when i click /stuck when its loading idk if it help you :)

jkremis
Posts: 2

Re: Client download issues and troubleshooting

Post#1034 » Sat Apr 30, 2016 7:31 pm

jkremis wrote:Hi, I am having issues starting the game.

- I downloaded via torrent
- Did not see anything to extract after that (I assume I don't need to since I did the torrent method)
- Downloaded 9.0c
- Downloaded RORLauncher and put it into my main RoR folder
- Tried to log in using the launcher

When I tried to log in, the game shoots to full screen, shows the couple of ads, then as soon as it gets to the screen with 4 buttons on the bottom, it just closes immediately. In order to replicate these results I have to completely close the launcher, reopen, and log in once again.

I went through about the first 30 pages looking for a solution, but the closest I got was to delete my data folder and switch the main folder out of "read-only" which is what got me to this point. Before I did that I got no feedback at all from pressing "Connect" on the login window except a black screen and then an error message that I couldn't copy the text from.

I also went in to look for error messages, but the only logs that had any data in them were my login[date] documents.
Sorry to repost, I haven't figured out a solution yet though.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1035 » Sat May 07, 2016 2:32 pm

Skruggz wrote:I can´t connect to the server, i guess.
I get into the starting screen and see options, credits etc.
But no character creation button and at the middle right side of the screen, there is a black/empty box. this box shows after some time, can´t connect.

I checked, like mentioned, all my myp files and everything is "allowed".

Any suggestions what i´m doing wrong?
After a while client is closing down with error message "authenticfication failed".

ps. and "Server: " is writen on the left side. Guess i´m not connected to the sever, while it should be up!?

Does it maybe matter, if my client is german or english?

Have you got any applications/processes that are running that conflict with War.exe? For example, any utility programs from manufacturers i.e Asus etc. Check for any malware that could be preventing the game.

If that doesn't fix the problem, try replacing your data.myp with this version.


Buzzmaan
Posts: 1

Re: Client download issues and troubleshooting

Post#1036 » Sat May 07, 2016 4:18 pm

Hello,

I need some help. downloaded the game, got it installed and all that good stuff, unzipped files, downloaded RoR launcher, got that put in the folder, yah yah...BUT when I go to launch it with RoR after I login it says there is an error and it cant find the war.exe file...that wasn't installed with the game for some reason...just the 5 part files....why...what do I do??? thanks in advanced

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1037 » Sat May 07, 2016 4:32 pm

When you extracted the game files, did you open part 1?

Skruggz
Posts: 3

Re: Client download issues and troubleshooting

Post#1038 » Sat May 07, 2016 4:47 pm

Elven wrote:
Skruggz wrote:I can´t connect to the server, i guess.
I get into the starting screen and see options, credits etc.
But no character creation button and at the middle right side of the screen, there is a black/empty box. this box shows after some time, can´t connect.

I checked, like mentioned, all my myp files and everything is "allowed".

Any suggestions what i´m doing wrong?
After a while client is closing down with error message "authenticfication failed".

ps. and "Server: " is writen on the left side. Guess i´m not connected to the sever, while it should be up!?
Does it maybe matter, if my client is german or english?[/quote


Have you got any applications/processes that are running that conflict with War.exe? For example, any utility programs from manufacturers i.e Asus etc. Check for any malware that could be preventing the game.

If that doesn't fix the problem, try replacing your data.myp with this version.

No programms running beside.
And replacing the data didnt change anything at all. Same problems still.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1039 » Sat May 07, 2016 5:02 pm

Skruggz wrote:
No programms running beside.
And replacing the data didnt change anything at all. Same problems still.
Try running a virus scan and malware scan. Perform a Ccleaner registry clean. These have been the typical fixes for people who get authentication error.

Skruggz
Posts: 3

Re: Client download issues and troubleshooting

Post#1040 » Sat May 07, 2016 7:24 pm

Really strange. All done by now and still same error :/

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