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Client download issues and troubleshooting

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syntex
Posts: 2

Re: Client download issues and troubleshooting

Post#1181 » Sat Jun 25, 2016 7:29 pm

ahhh the floder was @ copyright ... now it works :)

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mamabunny3
Posts: 103

Re: Client download issues and troubleshooting

Post#1182 » Sun Jun 26, 2016 2:10 pm

So i have gotten a new computer and its running vista, i have tried downloaded it many times(using anything but crome because ive been told that does work), and i get it to the point of opening the login and then poof... tells me that im missing directx, but i have downloaded that aswell and put it in the folder. i have removed the read only stuff from the folder... i downloaded via the torent and the cloud links... i am at a loss... can anyone help me? i made a post about this thinking hat maybe it was that RoR isn't compatable with vista, but im being told that it should be fine.

fluffernug
Posts: 11

Re: Client download issues and troubleshooting

Post#1183 » Sun Jun 26, 2016 5:21 pm

can i have another link to the installer? I cant download the individual files because it says not found and i cant download them from the cloud because of a lot of traffic. and the torrent is not an option for me because my computer doesnt take torrents well

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1184 » Sun Jun 26, 2016 5:24 pm

The English client on my Pcloud should be working now. I don't know why it did that, but it's fixed.

I'll post the download link here to make things easier: https://my.pcloud.com/publink/show?code ... IW5yLGh8IX

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1185 » Sun Jun 26, 2016 5:25 pm

mamabunny3 wrote:So i have gotten a new computer and its running vista, i have tried downloaded it many times(using anything but crome because ive been told that does work), and i get it to the point of opening the login and then poof... tells me that im missing directx, but i have downloaded that aswell and put it in the folder. i have removed the read only stuff from the folder... i downloaded via the torent and the cloud links... i am at a loss... can anyone help me? i made a post about this thinking hat maybe it was that RoR isn't compatable with vista, but im being told that it should be fine.
If you install Teamviewer and let me know, I can have a look.

Markhardt
Posts: 20

Re: Client download issues and troubleshooting

Post#1186 » Sun Jun 26, 2016 9:32 pm

Been having a nightmare making this game work right: viewtopic.php?f=4&t=14947

I took the advice of another player and installed Nvidia Inspector to help limit the program so it doesn't burn out my GPU for whatever reason. Now that I placed a Limit on my FPS, the launcher refuses to connect. I click connect, and nothing happens, it doesn't even turn grey. I have tried rebuilding my performance counters, that fixed nothing. Redownloaded launcher, still not working.

Really need some help Elven.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1187 » Sun Jun 26, 2016 11:07 pm

Have you tried running the launcher as administrator, i.e right click > run as administrator?

Many players are reporting issues connecting to server, so until you can confirm you can connect and log in, we'll take it from there.

Markhardt
Posts: 20

Re: Client download issues and troubleshooting

Post#1188 » Sun Jun 26, 2016 11:31 pm

Running as admin produces no results, just an irresponsive connect button. Not a grey button, a yellow connect button that does not react to clicking.

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1189 » Sun Jun 26, 2016 11:33 pm

Keep trying. I'm getting reports that people can eventually log in after trying. Close launcher and load again on each failed attempt.

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warhound123
Posts: 3

Re: Client download issues and troubleshooting

Post#1190 » Sun Jun 26, 2016 11:38 pm

yes the launcher that was provided through the web site

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