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Client download issues and troubleshooting

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chasemoola2
Posts: 4

Re: Client download issues and troubleshooting

Post#1341 » Sat Aug 06, 2016 5:46 pm

Now when I installed the launcher again it says error starting?

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mistlegaming
Posts: 24

Re: Client download issues and troubleshooting

Post#1342 » Sat Aug 06, 2016 5:49 pm

are you asking me ? bcz it looks like that you are asking about you own launcher , in case you just did mistake in question , i dont get any errors now , my background in game is black , i see all buttons and i can use them , i just cant interact with background , that also means i can create character , when i created it by clicking all over the screen game crashed without any message , nothing at forum can help me , maybe reinstaling game is only hope for me

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mistlegaming
Posts: 24

Re: Client download issues and troubleshooting

Post#1343 » Sat Aug 06, 2016 6:04 pm

so i took game from my PC to my Notebook and it goes fine , i dont know why but on my weak fkin notebook without graphic card game run without any problems , with little lags so i wont be able to play RvR , but can anyone tell me why i have problems like this on PC and i can run it on notebook ? please i will be happy if someone will help me

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1344 » Sat Aug 06, 2016 6:40 pm

If it works fine on your other computer, then it seems like an issue on your desktop. Too many factors to be able to isolate the cause, but troubleshooting is the only way.

A best place to start is ensuring you got the latest windows updates, DirectX installed, latest stable GPU drivers and ensure security privileges are set for the game, including for antivirus'.

(Nuke option: Clean install of Windows).



Best of luck.

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mistlegaming
Posts: 24

Re: Client download issues and troubleshooting

Post#1345 » Sat Aug 06, 2016 6:49 pm

you wont believe elven but on brothers non admin account game run well , i realy dont know what might cause this but its ok now , thanks for trying to help ,

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1346 » Sat Aug 06, 2016 6:53 pm

It works fine when your brother logs in on his account on your computer with that client?

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Winry
Posts: 59

Re: Common launcher issues

Post#1347 » Sat Aug 06, 2016 8:39 pm

Hi Elven, i don't have any errors but i can't press the connect buttom.
web server icon is red and loging server is yellow.

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Elven
Former Staff
Posts: 5161

Re: Common launcher issues

Post#1348 » Sat Aug 06, 2016 8:46 pm

It sounds like connection issues. Try allowing access for War.exe and RoR.exe in your firewall and antivirus. If that doesn't work, try a VPN.

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Jibrail
Posts: 6

Re: Client download issues and troubleshooting

Post#1349 » Sat Aug 06, 2016 10:23 pm

Извиняюсь если оффтоп,но где на форуме ветка с русскоязычным саппортом.Есть вопрос по вылету клиента,но не найду решение(

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Elven
Former Staff
Posts: 5161

Re: Client download issues and troubleshooting

Post#1350 » Sat Aug 06, 2016 10:28 pm

Jibrail wrote:Извиняюсь если оффтоп,но где на форуме ветка с русскоязычным саппортом.Есть вопрос по вылету клиента,но не найду решение(


Sorry if offtopic, but somewhere on the forum with a Russian branch sapportom.Est customer's question on the flight, but did not find a solution (

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