Recent Topics

Ads

Character delete [Solved]

Ask for in-game support. Bugs go to the Bug Tracker.
Forum rules
READ THE STICKIED THREADS BEFORE YOU POST IN THIS SUBFORUM.

The answers you may seek are likely already there.

Thank you.
xarkon
Posts: 1

Character delete [Solved]

Post#1 » Sat Sep 24, 2016 3:35 pm

I start play yesterday and i create first char, i was playing to lvl 7 and logout 7 or 10h ago but when i login today char was gone, i check armory and he is realy gone, no char its magic. What is this crap ?

Ads
User avatar
Mithdraz
Posts: 136

Re: Character delete

Post#2 » Sat Sep 24, 2016 3:47 pm

There was an unfair exploit to a few characters from a bug from the patch. To fix it, there was roll back to erase all new data that was accumulated after the patch. Kind of like a windows restore. So you might have created it after the patch was put in.

User avatar
Elven
Former Staff
Posts: 5161

Re: Character delete

Post#3 » Sat Sep 24, 2016 3:48 pm

This is because there was a major bug issue last night which ultimately meant that a roll back was required.

This likely effected your account, meaning that the server state rolled back to before your character was created. You will have to create the character again.

jump
Posts: 1

Re: Character delete

Post#4 » Sat Sep 24, 2016 4:20 pm

hi elven i read your message about reboot my charactors when i went on jump account i dont have any charactors at all the reson i went on jump account is because i got a error on elumenate my real account this is why i asked you im email address and password because i couldnt tell what my problem was that jump account you can destroy it but before you do that can you please send me my email address and password for elumenate i dont asked nothing for nothing i shouldnt be punishedfor trying to get through to yous because of a error game thank you please reply soon elumenate

User avatar
Elven
Former Staff
Posts: 5161

Re: Character delete

Post#5 » Sat Sep 24, 2016 4:26 pm

jump wrote:hi elven i read your message about reboot my charactors when i went on jump account i dont have any charactors at all the reson i went on jump account is because i got a error on elumenate my real account this is why i asked you im email address and password because i couldnt tell what my problem was that jump account you can destroy it but before you do that can you please send me my email address and password for elumenate i dont asked nothing for nothing i shouldnt be punishedfor trying to get through to yous because of a error game thank you please reply soon elumenate
I don't entirely follow what you're saying. With regards to this topic, any character progression from the past day or so has been reverted back to a previous backup of the character database due to the bug.

If anything has been removed it's because of this. Just make the characters again.

Arrotino
Posts: 28

Re: Character delete

Post#6 » Wed Sep 28, 2016 8:32 pm

Elven wrote:
jump wrote:hi elven i read your message about reboot my charactors when i went on jump account i dont have any charactors at all the reson i went on jump account is because i got a error on elumenate my real account this is why i asked you im email address and password because i couldnt tell what my problem was that jump account you can destroy it but before you do that can you please send me my email address and password for elumenate i dont asked nothing for nothing i shouldnt be punishedfor trying to get through to yous because of a error game thank you please reply soon elumenate
I don't entirely follow what you're saying. With regards to this topic, any character progression from the past day or so has been reverted back to a previous backup of the character database due to the bug.

If anything has been removed it's because of this. Just make the characters again.
Hi Elven, im a old member of this game and i try to join this game after a few mouth, but my character not exit why?

User avatar
StormX2
Game Master
Posts: 1080

Re: Character delete

Post#7 » Wed Sep 28, 2016 8:43 pm

Arrotino wrote:
Hi Elven, im a old member of this game and i try to join this game after a few mouth, but my character not exit why?
was it something like 6 months?

They have done some Inactive Account wipes to free up names and clean up the DB.

Looks like you were one of those inactive accounts.

Arrotino
Posts: 28

Re: Character delete

Post#8 » Thu Sep 29, 2016 7:23 pm

StormX2 wrote:
Arrotino wrote:
Hi Elven, im a old member of this game and i try to join this game after a few mouth, but my character not exit why?
was it something like 6 months?

They have done some Inactive Account wipes to free up names and clean up the DB.

Looks like you were one of those inactive accounts.
in essence I take it in that place

Ads
User avatar
StormX2
Game Master
Posts: 1080

Re: Character delete

Post#9 » Thu Sep 29, 2016 7:43 pm

Sorry man, time to do a little rebuilding.

Solved and Closed

Who is online

Users browsing this forum: No registered users and 5 guests